KENNEDY RAZO
Decatur ,IN
Summary
Dedicated and dependable professional with extensive experience in logistics and supply chain operations, currently pursuing a degree in nursing. Proven ability to manage complex workflows, coordinate teams, and maintain efficiency in fast-paced environments. Passionate about helping others and currently seeking opportunities outside of logistics to grow new skills while continuing nursing education. Strong work ethic, adaptable, and eager to contribute in a supportive, mission-driven setting.
Overview
7
7
years of professional experience
Work History
Student Nurse
DuPont Hospital
Fort wayne
04.2025 - Current
- Assisted nursing staff in patient care and daily activities.
- Monitored vital signs and reported changes to medical team.
- Administered medications under supervision of registered nurses.
Driver Manger
PAM Transport
Fort wayne
08.2024 - 06.2025
- Managed driver schedules to ensure timely deliveries across service areas.
- Coordinated communication between drivers and dispatch teams for operational efficiency.
- Oversaw compliance with safety regulations and transportation laws during operations.
Dispatcher
CIRCLE LOGISTICS
01.2021 - 01.2023
- Maintained comprehensive records of dispatched calls, driver routes, and any route adjustments, as well as delivery and pickup times.
- Ensured compliance with transportation regulations and laws to uphold safety standards for truck drivers.
- Reviewed driver logs, including dispatched calls and arrival times, while monitoring vehicle repairs and maintenance schedules to optimize fleet performance.
Customer Service
Walmart
01.2019 - 01.2021
- Delivered exceptional service to customers by anticipating their needs and offering effective solutions.
- Handled customer inquiries promptly and professionally, managed complaints with empathy, and resolved conflicts to ensure a positive experience.
Dispatcher
GFL Environmental Inc.
- As a dispatcher, I meticulously sequenced routes for each driver, ensuring timely arrivals and exceptional service.
- I effectively addressed customer concerns, prioritizing their satisfaction and fostering positive relationships to ensure every customer felt valued and well cared for.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Fort Wayne, IN05-2027
Core 40 Diploma -
Bellmont High School
01.2021
Skills
- Emotional Intelligence
- People Skills
- Time management
- Effective communication
- Conflict resolution
- Customer service
- Team collaboration
Timeline
Student Nurse
DuPont Hospital
04.2025 - Current
Driver Manger
PAM Transport
08.2024 - 06.2025
Dispatcher
CIRCLE LOGISTICS
01.2021 - 01.2023
Customer Service
Walmart
01.2019 - 01.2021
Dispatcher
GFL Environmental Inc.
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Core 40 Diploma -
Bellmont High School