Kennedy Sandoval
Taylorsville,UT
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
4
4
years of professional experience
Work History
OFFICE MANAGER
Utah Musculoskeletal Specialists
01.2023 - Current
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars
- Addressed and remedied all patient or team member issues
- Developed close working relationships with front office and back office staff
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties
- Managed 7 employees with various personalities and from different cultures for large podiatric-physician practice
- Coordinated office events, seminars and meetings for staff and clients
- Organized and updated databases, records and other information resources
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Receptionist
Utah Musculoskeletal Specialists
11.2020 - 01.2023
- Adhered to strict HIPAA guidelines to protect patient privacy
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed multi-line phone system and pleasantly greeted patients
- Maintained current and accurate medical records for patients
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass
- Supported office staff and operational requirements with administrative tasks
- Completed patient referrals to other medical specialists
- Notified manager of incidents and potential incidents relating to patients and staff for swift action
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
STORE MANAGER
Starbucks
01.2019 - 01.2020
- Managed inventory control, cash control, and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
- Assisted with hiring, training and mentoring new staff members
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Education
Psychology
Salt Lake Community College
Salt Lake City, UTAssociates Degree - General Education
Salt Lake Community College
Salt Lake City, UT05.2023
TAYLORSVILLE HIGH SCHOOL
Skills
- Administrative Oversight
- Clerical Support
- Regulatory Compliance
- Microsoft Office
- Scheduling
- Deposit Collection
- Enforce Policies
- Effective Multitasking
- Medical Procedures Scheduling
- Hiring and Terminations
- Electronic Filing System
- Patient Relations
- Patient Demographics
- Electronic Health Records Systems
Timeline
OFFICE MANAGER
Utah Musculoskeletal Specialists
01.2023 - Current
Receptionist
Utah Musculoskeletal Specialists
11.2020 - 01.2023
STORE MANAGER
Starbucks
01.2019 - 01.2020
Psychology
Salt Lake Community College
Associates Degree - General Education
Salt Lake Community College
TAYLORSVILLE HIGH SCHOOL
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