Kennedy Sandoval
Salt Lake City,UT
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Office Manager
Utah Musculoskeletal Specialists
Salt Lake City, Utah
02.2023 - Current
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Tasks listed in Medical Receptionist description as well, I still contribute with these tasks.
Barista
Starbucks
Sugar House, Utah
04.2018 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Medical Receptionist
Utah Musculoskeletal Specialists
Salt Lake City, Utah
11.2020 - 02.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Education
Bachelor of Science -
Utah State University
Logan, UT05.2026
Associate of Science -
Salt Lake Community College
Salt Lake City, UT12.2023
High School Diploma -
Taylorsville High School
Taylorsville, UT05.2017
Skills
- Employee Supervision
- Workforce Management
- Administrative Support
- Office Management
- Data Entry
- Staff Hiring
- Compliance Monitoring
- Customer Service
- Clerical Support
- Excellent Multi-Tasking Ability
- Scheduling
- Conflict Management
- Problem Solving
- Record Keeping
- Decision Making
Timeline
Office Manager
Utah Musculoskeletal Specialists
02.2023 - Current
Medical Receptionist
Utah Musculoskeletal Specialists
11.2020 - 02.2023
Barista
Starbucks
04.2018 - Current
Bachelor of Science -
Utah State University
Associate of Science -
Salt Lake Community College
High School Diploma -
Taylorsville High School