Kennedy Sheldon
Summary
Prioritizes customer service with expertise in resolving inquiries and improving customer satisfaction. Proficient in visual merchandising and fostering team collaboration to enhance the shopping experience. Demonstrated ability to create a welcoming environment that drives sales and customer loyalty.
Overview
1
1
year of professional experience
Work History
Core Associate
Victoria's Secret & PINK
Winter Garden Village, Florida
09.2025 - Current
- Resolved customer inquiries and assisted with product selection to enhance satisfaction.
- Resolved customer issues promptly, contributing to a positive shopping experience.
- Processed customer transactions accurately and efficiently, ensuring quick service.
- Collaborated effectively with team members, ensuring smooth daily operations.
- Organized and enhanced merchandise displays to attract customers and promote sales.
- Ensured cleanliness and safety standards throughout the store were consistently met.
- Participated in training sessions to enhance product knowledge and service skills.
Education
Bachelor of Arts - Graphic Design And Nursing
Southeastern University
Lakeland, FL05-2029
Skills
- Customer service
- Retail merchandising
- Inventory management
- Product knowledge
- Project management
- Team collaboration
- Problem resolution
- Communication skills
Affiliations
- Volunteering at church events and projects
- Working as a Worship Leader at The First Baptist Orlando
- Babysitting experience
Timeline
Core Associate
Victoria's Secret & PINK
09.2025 - Current
Bachelor of Arts - Graphic Design And Nursing
Southeastern University