Kennedy Shiundu
Kalamazoo
Summary
Dynamic Product Manager with a proven track record at Parker Hannifin, specializing in KPI tracking and process improvement. Successfully enhanced operational efficiency through cross-functional collaboration and effective problem-solving. Recognized for reducing RMA’s and improving customer satisfaction by implementing strategic tracking methods. Committed to driving results and fostering team leadership.
Overview
8
8
years of professional experience
Work History
Product Manager
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
Kalamazoo
12.2023 - 05.2025
- Established HPT and implemented key performance indicators for safety, quality, cost and delivery.
- Enhanced WIP tracking to address shipment delays and improve communications.
- Developed cross-training programs for shipping and receiving personnel to boost operational efficiency.
- Conducted user interviews and focus groups to identify customer needs effectively.
- Communicated progress updates regularly with senior leadership for project alignment.
- Leveraged technical knowledge to meet functional requirements successfully.
- Ensured accurate processing and timely shipping of all customer orders.
- Resolved customer complaints regarding lost or damaged goods during transit professionally.
- Reduced RMA’s and aged WIP in Hycell by establishing a tracking method for cross-functional teams.
Valve Technician
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
Kalamazoo
02.2023 - 11.2023
- performed flat lapping, stick lapping, match fitting, and honing tasks to support Valves team.
- Actively contributed to the success of Valves high-performance team.
A&T Mechanic
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
Kalamazoo
07.2017 - 02.2023
- Assembled, tested, detailed units to ensure optimal operation for JSF and G650 programs.
- Contributed to training initiatives for new personnel.
- Collaborated within JSF and G650 HPTs to enhance project for continuous improvement.
Education
Bachelor of Science - Aviation Maintenance
Western Michigan University
Kalamazoo, MI04-2012
Skills
- Team leadership
- Cross-functional collaboration
- KPI tracking
- Process improvement
- Problem solving
- Inventory management
Affiliations
- Play soccer
- Badminton
- Enjoy farming
- Travelling
Languages
English
Full Professional
Swahili
Native/ Bilingual
Timeline
Product Manager
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
12.2023 - 05.2025
Valve Technician
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
02.2023 - 11.2023
A&T Mechanic
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
07.2017 - 02.2023
Bachelor of Science - Aviation Maintenance
Western Michigan University
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