Screened calls, and emails, confirmed appointments, communicated with patients, updated patient records, followed HIPAA regulations and guidelines, and responded accordingly to support executive correspondence.
Processed monthly billing statements, communicated with insurance companies, and submitted purchase orders to maintain stock levels
Barista
PBS Creative
San Luis Obispo, CA
06.2021 - 11.2021
Created a wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
Trained new employees in groups and one-on-one scenarios.
Veterans Affairs Work-Study Student Assistant
Department Of Veterans Affairs Cal Poly SLO
San Luis Obispo, CA
09.2020 - 06.2021
Assisted Military veterans and dependents in achieving four to five-year degrees while performing at the top of their level
Assisted veterans and dependents with communications with Federal Veterans Affairs Departments including tuition-based fees, College Fee Waivers, and benefits
Customer Service Representative
Target
San Luis Obispo, CA
03.2020 - 09.2020
Provided primary customer support to internal and external customers.
Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
Education
J.D. -
University of The Pacific, McGeorge School of Law
Sacramento, CA
05.2026
Bachelor of Science - Anthropology And Geography
California Polytechnic State University
San Luis Obispo, CA
06.2021
Skills
Court Appointed Special Advocate - Placer County, 10/22-1/23
Engineers without Boarders - IMPACT Volunteer Coordinator 9/19-5/21
Receptionist/Office Administrator at Skinner Family Dentistry: April Skinner, DDSReceptionist/Office Administrator at Skinner Family Dentistry: April Skinner, DDS