Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennedy Strickland

Pelzer,SC

Summary

1 Organized and known for highly productive and efficient completion of tasks. Specialize in calendar management, data entry, and communication with staff, students, and parents. Excel in time management, problem-solving, and adaptability to ensure smooth operation of school administrative tasks.

Overview

1
1
year of professional experience

Work History

Medical Office Specialist

Anmed Primary Care Wren
Piedmont , SC
05.2023 - Current
  • Maintained inventory of office supplies, equipment, and medications; ordered additional items when needed.
  • Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
  • Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
  • Performed data entry of patient information into electronic health records system.
  • Participated in team meetings and training sessions as required by the organization.
  • Processed payments from patients and maintained accurate financial records.
  • Responded promptly to requests from medical staff members for assistance or information related to patient care.
  • Ensured compliance with HIPAA regulations regarding privacy of patient information.
  • Scheduled laboratory tests and radiology procedures for patients as requested by physicians.
  • Assisted with filing and organizing medical records according to established protocols.
  • Resolved customer service issues in a timely manner while maintaining professionalism.
  • Maintained confidentiality of sensitive patient information in accordance with HIPAA regulations.
  • Verified accuracy of insurance claims prior to submission for payment processing.
  • Answered and directed incoming calls in a professional manner.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.

Receptionist

NHC Health Care, Anderson
Anderson, SC
7.2018 - 11.2019
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Monitored office supplies inventory and placed orders when necessary.
  • Assisted with special projects assigned by management when required.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Updated daily log book with information about visitors entering the premises.
  • Greeted visitors and provided them with assistance.
  • Verified visitors' identification cards before allowing access to the building.

Cosmetologist

NHC Healthcare, Anderson
Anderson , SC
7.2019 - 5.2020
  • Performed scalp treatments to improve hair health and texture.
  • Maintained accurate records of customer services provided.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Ensured proper sanitation practices were followed at all times.
  • Maintained cleanliness of salon equipment and tools.
  • Provided consultations to clients on beauty treatments, products and services.
  • Served the needs of the older generation within the beauty area.
  • Built trust and friendship with patients.

Receptionist

AFC Urgent Care Anderson
Anderson , SC
6.2020 - 2.2021
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Coordinated pick-up and delivery of express mail services.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.

  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Medical Office Specialists

Anmed Health Anderson Pediatrics
Anderson , SC
2.2021 - 2.2022
  • Educated patients on topics such as disease prevention, wellness maintenance, immunization requirements.
  • Ensured compliance with HIPAA regulations regarding privacy of patient information.
  • Assisted with filing and organizing medical records according to established protocols.
  • Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
  • Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
  • Verified accuracy of insurance claims prior to submission for payment processing.
  • Maintained inventory of office supplies, equipment, and medications; ordered additional items when needed.
  • Building relationships with parents and the patient.
  • Advised parents on preventive measures that can be taken at home to reduce the risk of illness or injury in children.

Receptionist

Prisma Health Regional Urology
Greenville , SC
2.2022 - 5.2023
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Assisted with special projects assigned by management when required.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Updated daily log book with information about visitors entering the premises.
  • Greeted visitors and provided them with assistance.
  • Verified visitors' identification cards before allowing access to the building.
  • Responded to inquiries from internal staff members regarding office operations.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Education

Cosmetology License - Cosmetology Education

Kenneth Shuler School of Cosmetology, Greenville
Greenville Sc
07-2019

High School Diploma -

Palmetto High School
Williamston, SC
05-2018

Skills

  • Medical Documentation
  • Healthcare regulations
  • Appointment Setting
  • HIPAA Compliance
  • Medical Billing
  • Office Management
  • Patient Scheduling
  • Insurance Verification
  • Patient Relations
  • Multitasking and Organization
  • Attention to Detail
  • Records Management
  • Problem-Solving
  • Medical software applications
  • Appointment Scheduling
  • Phone and Email Etiquette
  • Computer Skills
  • Multi-line telephone management
  • Team Leadership
  • Meeting planning
  • Calendar Management
  • Letter writing
  • Customer Service
  • Payment posting
  • Database Administration
  • File Management
  • Office staff leadership
  • Document Preparation
  • Filing experience

Timeline

Medical Office Specialist

Anmed Primary Care Wren
05.2023 - Current

Receptionist

NHC Health Care, Anderson
7.2018 - 11.2019

Cosmetologist

NHC Healthcare, Anderson
7.2019 - 5.2020

Receptionist

AFC Urgent Care Anderson
6.2020 - 2.2021

Medical Office Specialists

Anmed Health Anderson Pediatrics
2.2021 - 2.2022

Receptionist

Prisma Health Regional Urology
2.2022 - 5.2023

Cosmetology License - Cosmetology Education

Kenneth Shuler School of Cosmetology, Greenville

High School Diploma -

Palmetto High School

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Kennedy Strickland