Communication
Kennedy Taylor
Educator
Jonesboro,Georgia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Manager
Checkers
Jonesboro, GA
06.2022 - 09.2023
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Maintained professional, organized and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Package Handler
Amazon
Union City, GA
10.2022 - 01.2023
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Safely transported hazardous items using equipment avoiding accidents and mishaps.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed and loaded packages into correct trucks.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
Package Handler
Fed Ex Ground
Ellenwood , GA
12.2021 - 01.2022
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Safely transported hazardous items using equipment avoiding accidents and mishaps.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed and loaded packages into correct trucks.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
Cashier
Wing Hut
Jonesboro, GA
01.2020 - 07.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Mentored new team members on sales software system operation.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Stocked, tagged and displayed merchandise as required.
- Created price tags and merchandise signs.
- Checked personal identifications during alcohol and tobacco sales.
- Processed customer refunds and exchanges according to established guidelines.
Education
Associate of Science - Education
Georgia Military College - Milledgeville
Fayetteville, GA 08.2022 - 05.2023
Bachelor of Science - Education
Columbus State University
Columbus, GA 08.2021 - 05.2022
Skills
Strategic planning
Staff Management
Coaching and mentoring
Business planning
Verbal and written communication
Sales and marketing
Business administration
Software
Leadership
Problem solving
Microsoft Office proficiency
Certification
Microsoft
Timeline
Package Handler
Amazon
10.2022 - 01.2023
Associate of Science - Education
Georgia Military College - Milledgeville
08.2022 - 05.2023
Manager
Checkers
06.2022 - 09.2023
Package Handler
Fed Ex Ground
12.2021 - 01.2022
Bachelor of Science - Education
Columbus State University
08.2021 - 05.2022
Microsoft
05-2020
Word
05-2020
Excel
05-2020
Cashier
Wing Hut
01.2020 - 07.2021