Kennedy Velez-Thomas
Jacksonville,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Store Manager
Michael's Formal Wear And Bridal
03.2023 - Current
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
Store Manager
Vow'd Weddings
11.2022 - 03.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Increased sales by 10%
Stylist and Lead Customer Service Representative
David's Bridal
01.2022 - 11.2022
- Sold and fitted wedding dresses for brides-to-be.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Responded to customer calls and emails to answer questions about products and services.
Site Supervisor Child Care Worker
YMCA
11.2019 - 12.2021
- Ensured high standard of care while controlling quality of services provided in fast paced environments
- Provided activities allowing children to solve problems, initiate activities, explore, experiment, question, and master concepts through active learning
- Organized and supervised children on outings and adventures.
Education
Bachelor of Arts - English
University of North Florida
Jacksonville, FL05.2025
Skills
- Standard Operating Procedures Proficient
- Customer Relationships
- Team Leadership
- Customer Order Fulfillment
- Workload Priorities
- Sales Expertise
- Microsoft Office Suite
Timeline
Store Manager
Michael's Formal Wear And Bridal
03.2023 - Current
Store Manager
Vow'd Weddings
11.2022 - 03.2023
Stylist and Lead Customer Service Representative
David's Bridal
01.2022 - 11.2022
Site Supervisor Child Care Worker
YMCA
11.2019 - 12.2021
Bachelor of Arts - English
University of North Florida
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