Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Webb-Glenn

Independence,OH

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

3
3
years of professional experience

Work History

Insurance Writer

Ditchey Geiger, LLC Law Firm
09.2023 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Analyzed customer needs to provide customized insurance solutions.

Student Producer

TV 2 Kent State University
09.2020 - 12.2022
  • Facilitated communication between production staff and other departments to synchronize work.
  • Planned video shoots in studio and remotely by managing production through stages to completion.
  • Coordinated with producers and on-air talent to create program content, new ideas, and segments.
  • Developed production plans and organized resources to achieve prompt delivery of projects.
  • Monitored production and evaluated performance against set targets, making adjustments to areas of weakness.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Developed schedules for production, editing, and duplication for timely delivery.
  • Liaised with directors, actors and other creative staff to successfully complete projects.

Education

Bachelor of Arts - Integrated Studies

Kent State University
Kent, OH
08.2023

Skills

  • Document Editing
  • Project Management
  • Content Creation
  • Idea Brainstorming
  • Effective Writing
  • Research
  • Grammar Usage
  • Technical Writing
  • Press Releases
  • Formatting

Timeline

Insurance Writer

Ditchey Geiger, LLC Law Firm
09.2023 - Current

Student Producer

TV 2 Kent State University
09.2020 - 12.2022

Bachelor of Arts - Integrated Studies

Kent State University

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Kennedy Webb-Glenn