Kennedy Williams
Baltimore,MD
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin'
Odenton, Maryland
01.2023 - 07.2025
- Provided efficient customer service and processed orders accurately in a fast-paced Dunkin' location.
- Prepared food and beverages, maintained cleanliness, and adhered to health and safety standards.
- Worked collaboratively with team members to ensure smooth daily operations.
Waitress
Mama Roma
Odenton, Maryland
07.2022 - 08.2022
- Provided attentive table service and ensured guests had a welcoming dining experience at Mama Roma, a busy local restaurant.
- Took customer orders efficiently and delivered food promptly.
- Supported kitchen and waitstaff teams by coordinating orders, addressing guest needs, and maintaining a clean, organized dining area.
- Handled payments, answered menu questions, and resolved guest concerns professionally to uphold high standards of customer satisfaction.
Education
Bachelor of Science - Psychology
Morgan State University
Baltimore 05-2029
Skills
- Problem Solving
- Collaboration
- Customer Service
- Organization
- Communication
- Critical Thinking
- Empathetic
- Research
- Multitasking and organization
- Hospitality service expertise
- Telephone etiquette
- Positive company representation
Timeline
Crew Member
Dunkin'
01.2023 - 07.2025
Waitress
Mama Roma
07.2022 - 08.2022
Bachelor of Science - Psychology
Morgan State University
Personal Information
Freshman Undergraduate | First-Generation College Student
Clara I. Adams Honors Associate | 4.0 GPA