Goal-oriented hospitality professional with a focused and tenacious approach to meeting guest needs. Adept at completing frequent reviews and inspections to maintain a polished team and exceptional quality standards. Proficient in Microsoft.
Overview
3
3
years of professional experience
Work History
Stylist
Kendra Scott
07.2023 - Current
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Processed payments, entering sales in register for prompt customer service.
Organized sales area and workstation to showcase products and boost sales.
Acknowledged, interacted, and built relationships with clients to stimulate loyalty.
Connected and engaged with customers to understand styling needs.
Worked on 130 customers daily while maintaining distinguished cleanliness and organization of work areas
Photographer
KWraspir Photography
09.2021 - Current
Digitally edited photos to enhance appearance.
Took photos from different angles and perspectives to capture perfect images.
Managed over 100 clients per year.
Edited, toned, captioned, and uploaded photographs for publication.
Photographed high-quality images for various print and digital projects.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Utilized natural and artificial lighting to capture desired images and maintain quality.
Managed and organized photo database using consistent naming conventions and key-wording for search optimization
Brand Representative
Arula
08.2022 - 08.2023
Organized and stocked merchandise to keep necessary levels for sales demand.
Showed understanding of customer's personal style and preferences when offering product advice.
Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Completed floorsets, filled floor, and rang up customers.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Rang up customers by processing cash and credit payments to complete 45 sales transactions on average each hour.
Guest Service Representative
Coborns
12.2020 - 09.2022
Manages over 50 customer calls per day.
Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Resolved guest complaints and discrepancies in prompt and courteous manner.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Applied Business/Sports Management
University of Minnesota
Minneapolis, MN
05.2025
Skills
Corrective Actions
Optimizing Team Performance
Conflict Management
Ability to Lift 40 Pounds
Customer Service Process Improvement
Scheduling
Timeline
Stylist
Kendra Scott
07.2023 - Current
Brand Representative
Arula
08.2022 - 08.2023
Photographer
KWraspir Photography
09.2021 - Current
Guest Service Representative
Coborns
12.2020 - 09.2022
Bachelor of Science - Applied Business/Sports Management