Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
Kennedy Zepp

Kennedy Zepp

Grand Coulee,WA

Summary

I am seeking an entry level position in medical coding. I am enthusiastic of working with the department of Veteran affairs. I am a hardworking, highly motivated professional, eager to lend combined knowledge and skills to enhance business performance. I operate well in both individual and team capacities, and have a leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives along with being resourceful and result-driven with a passion for growth and efficiency.

Overview

7
7
years of professional experience

Work History

CSR Teller

Wheatland Bank
Grand Coulee, WA
01.2024 - Current
  • As a CSR I am responsible for maintaining accurate records of all financial transactions, processing deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • I also handle processing disputes, along with asking key questions to determine the type of fraud on customer accounts.
  • I researched required information using available resources, start wire transaction processes for customers
  • I weekly performed account maintenance activities such as updating client information in databases and managing closed account documents. I also handle monthly bank supply orders for the branch and more.

Tax Assistant

Linda's Tax Service
01.2023 - 05.2023
  • Working at the tax office I gained proficient knowledge and skills in tax and finance
  • I acquired use of many new software and platforms used in my role as a Tax Assistant; This includes Excel, UltraTAx, Practice CS, NW Techs Faxing and Voicemail, and others
  • In this position I was running the back end of all client needs for Tax appointments as well as client communications, while serving 2 Tax prepares and learning to work under their work styles as two different individuals. This position required me to learn to not just work for myself, but work for other individuals and learn they're working/ communication style, and needs.

Front Desk Service Agent

Sonesta ES Suites
07.2021 - 10.2022
  • Throughout my time at Sonesta, I have been able to apply my communication skills and hospitality experience with guests and staff in a manner that best serves the company
  • The job includes front desk management, facilitating check-ins, meeting guests' needs, scheduling reservations, billing protocols for guests, and company bookings
  • I have also spent time working graveyard, which entails running an audit and overseeing the hotel overnight.

Barista

Black Rock Coffee Bar
09.2020 - 02.2021
  • During my time at Black Rock, I learned new skills and gained more knowledge on customer service as well as fast-paced work management
  • Working the machines and caring about the details they require for upkeep and maintenance was an important part of the job as well as staying organized to increase proficiency.

Associate

Sweetwater SUP Rentals Employee
09.2006 - 06.2020
  • During my time at Sweetwater, I learned new online and paper booking systems alongside rental agreement procedures and policy management
  • Other job requirements entailed directing customers to the lake and helping get them in/out of crafts, i.e., kayaks, and SUPs (Stand Up Paddle Boards), as well as opening/ closing without managerial oversight.

Student Resident Assistant

Grand Canyon University
08.2019 - 04.2020
  • This position required that I pass on University information and formalities, as well as enforce university policies to student residents
  • As an RA we are considered first responders to any immediate attention required by residents regarding fire, health, and safety
  • Part of my job included facilitating community building and planning interactive events
  • There was a level of creative skills used in this position as well, in creating a welcoming floor and hall environment for residents by decorating and personalizing doors for residents prior to moving in
  • Just as well, this position required team building and collaboration to create and facilitate building events.

Sales Associate

Plus World Market
11.2017 - 08.2019
  • During my time at World Market, I learned time management and proficiency
  • Working as a sales associate taught me an understanding of team goals and what it looks like to achieve them
  • Pushing sales and membership to customers was a big part of the job while presenting a clean and fun workspace
  • Other Job responsibilities included, working the register handling money and handling stock all of which helped to improved my work skills.

Education

B.A In Communications -

Grand Canyon University
Phoenix, AZ
01.2020

Associate In Arts (A.A.) -

Clark Community College
Vancouver, WA
05.2018

High School Diploma -

Union High School
Camas, WA
05.2018

Skills

  • PowerPoint
  • Ultratax
  • File Center
  • Practice CS
  • Microsoft Office
  • Graphic Design
  • Spreadsheets
  • Excel
  • Word
  • Silverlake Software
  • FinBoa Software
  • Tax Return Preparation
  • Financial Documentation
  • Client Tax Services
  • Client Invoicing
  • Communication
  • Nonverbal Communication
  • Interpersonal Communication
  • Confidentiality
  • Email-Tele communication
  • Fax
  • Organizational
  • Inventory
  • Research
  • Strategic thinking
  • Assessment & Evaluation
  • Proficiency
  • Detail oriented
  • Project Management
  • Fundraising
  • Budgeting
  • Project Scheduling
  • Strategic Planning
  • Small group organization
  • Profit & Loss

Personal Information

Date of Birth: 09/28/1999

References

  • Amy Israel, Linda's Tax Service, HR Manager, (503) 780-1574, Amyi4334@hotmail.com
  • Lydia Carroll, SweetWater SUP Rentals, HR Manager, (360) 991-5161, Lydia366@msn.com

Timeline

CSR Teller

Wheatland Bank
01.2024 - Current

Tax Assistant

Linda's Tax Service
01.2023 - 05.2023

Front Desk Service Agent

Sonesta ES Suites
07.2021 - 10.2022

Barista

Black Rock Coffee Bar
09.2020 - 02.2021

Student Resident Assistant

Grand Canyon University
08.2019 - 04.2020

Sales Associate

Plus World Market
11.2017 - 08.2019

Associate

Sweetwater SUP Rentals Employee
09.2006 - 06.2020

B.A In Communications -

Grand Canyon University

Associate In Arts (A.A.) -

Clark Community College

High School Diploma -

Union High School

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Kennedy Zepp