Hi, I’m
Candra Kennedy
Harrisburg,NC
Summary
- Accomplished School Counselor with experience advising students on academic, mental health and social issues. Additional expertise in counseling students on career paths and higher education options. Focused on adhering to the established objectives of counseling programs.
Overview
17
years of professional experience
1
Certification
Work History
Cabarrus Health Alliance of the Sun ProjectKannapolis, NC
Community Support Team /Certified Peer Support Specialist
05.2021 - 07.2023
Job overview
- Modeled behaviors, educated patients and motivated change to improving life skills and coping mechanisms.
- Helped individuals connect with program resources for further support and treatment assistance.
- Supported clients in understanding issues with [Type] problem and taking steps toward recovery by pulling from personal background in area.
- Assisted clients with determining goals, planning steps and reaching treatment objectives.
- Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
- Attended meetings and trainings to optimize professional development.
- Assisted individuals in identifying and capitalizing on personal interests, goals and strengths.
- Participated in conflict resolution and problem-solving to support healthy coping skills.
- Expressed understanding and support to help individuals pursue paths to professional development.
- Promoted skill building to support activities of daily living.
- Planned service activities to promote community interaction.
- Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
- Implemented opportunities for joint collaborative projects to generate interest among peers.
- Created programs to promote independent functioning, embracing individuality.
- Guided peers through recovery process by performing outreach and advocacy to support treatment plan.
- Demonstrated cultural responsiveness to support diverse families and communities.
- Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.
- Collaborated with interdisciplinary team to drive continuity in treatment, services and messages delivered.
- Performed tasks to assist and support individuals in regaining independence within community.
- Served as advocate by attending meetings with family members and other stakeholders.
Jack in the BoxMooresville, NC
Shift Manager
02.2019 - 08.2019
Job overview
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
- Upheld company standards and compliance requirements for operations.
- Coached employees on interactions with customers to drive exceptional service.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Directed and led employees and team members on effective operations, methods and procedures.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Documented receipts, employee hours and inventory movement.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Reinforced rules to promote superior employee performance.
- Taught staff upselling techniques to meet revenue targets.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Reviewed financial statements to meet targets during shift.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Observed and monitored utilization of equipment.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Conferred with management and subordinates to resolve problems or complaints.
- Identified needs of customers promptly and efficiently.
- Recommended opportunities for growth and advancement to motivate employees.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Prepared operations data to produce comprehensive reports to management.
- Evaluated and assessed personnel to identify potential candidates for promotion.
KC CleaningMooresville, NC
Crew Leader
01.2007 - 05.2011
Job overview
- Mentored newly hired crew members to prepare each for job roles.
- Established and maintained professional working relationships with employees.
- Delegated daily tasks to team members to optimize group productivity.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Monitored task completion to meet company standards for performance.
- Organized crew placement per job function when assigning work.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Enforced safety mandates and OSHA restrictions with good leadership skills.
- Supervised project contributions to meet organizational deadlines and expectations.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Completed minor adjustments and repairs to assigned equipment.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Gained independent working skills and guided and mentored less experienced team members.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Read plans, instructions or specifications to determine work activities.
- Operated equipment with strong focus on safety and ground communication.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Inspected sites before and after construction projects.
- Cleaned or prepared construction sites to eliminate hazards.
- Lubricated, cleaned or repaired machinery or equipment.
- Coordinated phases of construction projects from inception to completion.
Education
ONTRACK WELLNESS AND RECOVERY CENTERCharlotte, NC
Certified Peer Support Specialist from Peer Support
07.2023
Southeastern Neuromuscular Massage TherapyCharlotte, NC
Some College (No Degree) from Massage Therapy
University Overview
- Participated in [Activity], [Semester, Year]
- Completed [Subject] Course NC Certified Peer Support Specialist Course Developer: Annie R. Hasan, EdD, MA/MEd, LCAS-A, NCCPSS OnTrack Wellness and Recovery Center,LLC. Location: Genesis Project 1 5104 Reagan Drive, Suite 5 Charlotte, N.C. 28206
Skills
- Substance Abuse
- Resource Advocacy
- Education Assistance
- Recordkeeping Understanding
- Trauma Experience
- Living Skills
- Personal Assessments
- Goal Setting
- Behavior Modeling
- Emotional Care
- Time Management
- Leadership
- Problem Solving
- Life Skills Development
- Community Resources
- Prescription Management
- Creativity
- Writing
- Organization
- Teamwork
- Interperonsoal communication
- Adaptabilitiy
- Decision-making
- Active listening
- Critcal thinking
- Customer Service
- Empathy
- Attention to detail
Accomplishments
- I am a Voice for woman in recovery and an advocate for the Community Feedback group that is held once a A month. This group is a group of community members coming together to better identify the opioid crisis and help find solutions of the problems we are facing in the community that pertains to this area. This group also allows the recovering addicts to give their input and tell their stories to where we can better identify where we need more resources and help within the community. It gives the chance for the community to voice what they feel is important for the community to help with substance abuse disorder.
- Plan of Safety meetings: This is a Meeting also held once a month that involves Social Services to better help women and their children get the adequate care that they need to be better mothers as well as getting Social Services involved and being advocates for these woman that are in recovery. We come up with plans and ideas and goals to help this program and what it lacks.
- Sun Governing Group: This is a meeting held once a month for the past two years to see how the Cabarrus Health Alliance is doing. It is a cross sector collaborative program that we have a lot of people involved. With this program because it takes a village to help woman and men that have an active substance abuse disorder or in recovery. We collaborate with social workers, counselors, doctors, physicians, and other OBYN's, nursers, hospitals and more.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Developed relationships with multiple new clients and typically exceeded sales goals by 90%.
- Realized recruiting and advertising in ongoing effort to boost revenue while reducing costs.
Affiliations
- For the work I am doing at the Sun Project in the past two years I have been on Channel 9 to share my story and what this cross-sector collaborative system does for the community to help with the woman that are pregnant and are suffering from substance abuse disorder. i wanted people to know that you come to this office and its a safe space where you can be honest and get the adequate care you need. Especially in recovery and what this particular program offers. I also am on their Youtube page getting the message out. With the Sun Project being so near and dear to my heart I was able to speak on behalf of Dr.Suda when he was presented the Karen Ponder award. I have also served as a Voice for woman in recovery by speaking at the TarHeel Bus committee and the CHASM Summit speaking on equity. This also has led me to be on Spectrum News to shine light on the Woman that are patients at the Sun Clinc to present the in the light they should see themselves in. This was a Celebration of Moms Portraits , where the mothers were able to have professional pictures taken of them and also included 3 words to describe who they are today.
Certification
- NC Peer Support Specialist Training -2023 This is my passion is to help others as I know how hard it is to overcome the stigma, trauma, mental abuse and substance abuse. Now that I can serve to these peers and support them with their goals providing them with resources this gives them the opportunities that at once I did not have that I am blessed enough to give back and help them through their struggles.
hobbies and involment in the community
- I am engaged with a 1 month old son who is my world. My family is everything to me and I make sure Im the best mother I can to my son. With that being said that is why I want to get into a career that fits for myself which I know Im very resourceful, determined to succeed, Im compassionate but direct and transparent, Im excited for what the future holds for me as I further my career. Im outstanding when it comes to work ethics, Im passionate when it comes to work or anything that needs to be accomplished, determined and witty.
- I serve as a community feedback member for the Cabarrus Health Alliance. I do zoom meeting once a month to help better our community with the opioid crisis.
- I have been on the panel at the Tarheel Bus Committee and shared my story for the doctors and nurses to better understand how it can be difficult to get help when asking for it.
- I spoke on behalf of Dr.Suda when he was presented the Karen Ponder award, which was also in the Independent Tribune.
- I have been on Spectrum News for the showcase of the Celebration of Mothers shedding them in a different light with them being professionally photography and choosing three words to describe themselves today as a mother who is in recovery.
- I have been on Channel 9 being interviewed by Susan Black. Being a voice for the Sun Project and letting others know what this clinic offers. As well as being on their Youtube page (Sun Project)
- I also am a member of Broadus Church in Concord and are there whenever the doors are open. Every Wednesday night, Sunday morning and night. I am involved with the nursery and Vacation Bible School. As well as helping at the homeless shelter and feeding them when I can.
Timeline
Community Support Team /Certified Peer Support Specialist
Cabarrus Health Alliance of the Sun Project
05.2021 - 07.2023
Shift Manager
Jack in the Box
02.2019 - 08.2019
Crew Leader
KC Cleaning
01.2007 - 05.2011
ONTRACK WELLNESS AND RECOVERY CENTER
Certified Peer Support Specialist from Peer Support
Southeastern Neuromuscular Massage Therapy
Some College (No Degree) from Massage Therapy
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