Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneisha Wash

Alameda,California

Summary

Passionate and experienced Case Manager specializing in assessing the needs of clients cognitive well being. Addressing mental health, substance use disorders, and family traumas surrounding adverse effects. Wrapping around and working closely with clients to access required services and interventions for successful rehabilitation. Uplifting and supporting one client/family at a time . Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment combined with strong documentation, vitals monitoring and problem-solving abilities. Well-versed in managing emergent cases with poise.

Overview

14
14
years of professional experience

Work History

Medical Case Manager

RCD
Berkeley , CA
03.2022 - Current
  • Collaborated with healthcare professionals to coordinate services for clients.
  • Developed comprehensive case plans to ensure quality patient care.
  • Facilitated communication between patients, families, providers and insurance companies.
  • Participated in interdisciplinary team meetings to discuss individualized treatment plans for each patient.
  • Adhered to regulations set forth by local, state and federal agencies governing the health care industry.
  • Monitored progress of cases and provided feedback on outcomes.
  • Maintained accurate records related to patient care, progress notes, referrals and other documentation.
  • Educated clients on available community resources and entitlements.
  • Promoted continuity of care through effective collaboration with primary care physicians, specialists and other healthcare providers.
  • Conducted assessments of patients' physical, mental and social needs.
  • Coordinated psychosocial assessments, treatment plans and progress notes.
  • Maintained confidential case documentation.
  • Maintained thorough case history records and wrote detailed reports.
  • Educated clients on options to assist in making informed decisions.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Monitored and evaluated client progress compared to measurable treatment and care plan goals.

Care Companion

IHSS Adult Services Program
Oakland , CA - California
05.2011 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Developed patient care plans with doctors and registered nurses.
  • Planned optimal meals based on established nutritional plans.
  • Administered prescribed medications under direction from physician.
  • Documented patient status and reported changes in care needs.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Transported individuals to medical appointments and assisted with errands.

Case Manager

Bay Area Community Services
Oakland, CA - California
06.2019 - 12.2021
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated support services and optimized communication between healthcare workers and clients.
  • Informed clients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Coordinated resources from diverse providers for intervention plans.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Managed logistics for abuse and neglect cases from start to finish.
  • Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
  • Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
  • Constructed case notes and comprehensive reports for data entry into Clinician Gateway portal.
  • Protected clients data in alignment with HIPAA privacy protocols.
  • Conducted assessments to obtain information for participant-centered plan of care.

ILS Instructor

Community Access Supportive Living
Berkeley, CA
01.2012 - 06.2019
  • Consulted with clients to assess conditions, obtain histories and discuss objectives.
  • Selected effective treatment plans in line with personal goals for home, school or work life.
  • Assessed physical, mental and vocational statuses of clients to develop rehabilitation plans.
  • Personalized treatment plans to complement specific abilities and recovery goals of each client.
  • Supported clients with housing placement, obtaining social security, general assistance, calfresh
  • Accompanied clients to doctor appointments
  • Provided clients with independent living skills for successful results surrounding self- sufficiency
  • Balanced clients weekly spending budget
  • Facilitated annual meetings with clients and assigned regional center case manager

Education

Associate of Arts - Psychology

Berkeley City College
Berkeley, CA
06.2023

Some College (No Degree) - Medical Assistant

Western Career College
Emeryville
06.2006

High School Diploma -

Berkeley High
Berkeley
06.2001

Skills

  • Community activities
  • Community integration
  • First aid and safety/Cpr
  • Client documentation
  • Behavior redirection
  • Teambuilding
  • Active listening
  • People skills
  • Multitasking
  • Client safety and first aid

Timeline

Medical Case Manager

RCD
03.2022 - Current

Case Manager

Bay Area Community Services
06.2019 - 12.2021

ILS Instructor

Community Access Supportive Living
01.2012 - 06.2019

Care Companion

IHSS Adult Services Program
05.2011 - Current

Associate of Arts - Psychology

Berkeley City College

Some College (No Degree) - Medical Assistant

Western Career College

High School Diploma -

Berkeley High

Similar Profiles

CREATE PROFILE