Kennesha Booker
Richmond,VA
Overview
3
3
years of professional experience
Work History
Picker
Amazon
Richmond, 23224
07.2024 - 10.2024
- Received and processed customer orders for merchandise in a timely manner.
- Verified accuracy of items picked, packed and shipped to customers.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
DSP
Direct Support Professional, Keystone Human Services
Richmond, 23224
01.2023 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
PCA
Amada Senior Care
Richmond, 23224
01.2023 - 05.2024
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
PCA
Care Advantage, Inc.
Richmond, Va
01.2024 - 03.2024
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Security Officer
Top Guard Inc
Richmond, 23224
10.2022 - 02.2023
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
Cashier
Kroger
Richmond
10.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Skills
- Truck loading
- Shipping Documentation
- Shipment Receiving
- Box labeling
- First Aid/CPR
- Customer Service
- Verbal Communication
- Communication
Timeline
Picker
Amazon
07.2024 - 10.2024
PCA
Care Advantage, Inc.
01.2024 - 03.2024
DSP
Direct Support Professional, Keystone Human Services
01.2023 - 09.2024
PCA
Amada Senior Care
01.2023 - 05.2024
Security Officer
Top Guard Inc
10.2022 - 02.2023
Cashier
Kroger
10.2021 - 05.2022