Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kenneth Abrego

Edinburg,TX

Summary

Dynamic Sr.Account Manager with a robust background in customer relationship management and a proven track record of strong leadership and strategic decision-making. Skilled in developing and maintaining key client relationships, driving customer satisfaction, and fostering long-term partnerships. Adept at analyzing client needs, creating tailored solutions, and leading cross-functional teams to achieve business objectives. Known for excellent communication skills, proactive problem-solving, and a commitment to delivering exceptional results in fast-paced environments. Passionate about leveraging data-driven insights to optimize account performance and support organizational growth.

Overview

30
30
years of professional experience

Work History

SR. Account Manager

PepsiCo
08.1994 - Current
  • Handled high-profile Headquarter accounts such as Corporate Walmart, Corporate HEB, Corporate Sam's and Corporate Dollar General, worth up to $5,000,00 while overseeing team of 20 employees.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Provided extensive support in sales, technical and business areas to key accounts such as Stripes and CircleK convenience stores.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Motivated team members to meet and exceed sales targets.
  • Worked with customers to develop strategic business and account plans.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
  • Trained and coached sales team members servicing 6 accounts.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Collaborated with Upper managers to determine company goals and translate goals to individual clients needs.

Education

BBA - International Business Management

UTPA
Edinburg, TX

Skills

  • Excellent Negotiation Skills
  • Order Management
  • Goals and Performance
  • Deep Knowledge of Business
  • Account Management
  • Project Management
  • Business Management and Development
  • Territory Management
  • Inventory understanding
  • Staff Management
  • Sales expertise
  • Strategic Planning
  • Trade show Events
  • Freight Brokerage
  • Retail Knowledge
  • Sales Meetings and Orientations
  • HR Certified
  • Key account management
  • Developing managers

Accomplishments

  • Resolved product issue through consumer testing.
  • Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
  • Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period.Initiated two key partnerships which resulted in 120% revenue growth.

Timeline

SR. Account Manager

PepsiCo
08.1994 - Current

BBA - International Business Management

UTPA
Kenneth Abrego