Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
38
38
years of professional experience
Work History
Detective / Administrative,
N.Y.P.D., Police Commissioner's Office
07.2023 - 12.2024
Prepared and edited correspondence, reports, presentations, and other documents as needed
Screened phone calls and emails for executives and supervisors, providing accurate information or redirecting inquiries to appropriate staff members
Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately
Screened phone calls and emails, responding to inquiries or redirecting them to appropriate personnel
Performed general clerical duties such as photocopying, scanning documents, filing paperwork, and managing mail distribution
Maintained inventory of office supplies ensuring availability at all times
Detective / Administrative,
N.Y.P.D., First Deputy Commissioner's Office
02.2014 - 07.2023
Managed front desk operations, efficiently handling phone calls, emails, and in-person inquiries with a professional and friendly demeanor
Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations
Handled incoming calls, emails, and correspondence with professionalism and efficiency
Maintained confidential files and records in accordance with department policies
Performed general clerical duties including photocopying, scanning documents, filing paperwork accurately
Detective
N.Y.P.D., Information Technology Bureau
02.2010 - 02.2014
Prepared detailed reports outlining findings, conclusions, and recommendations for further action
Investigated employee misconduct allegations following department policies
Interviewed witnesses and suspects to obtain statements and gather additional evidence
Police Officer
N.Y.P.D.
07.1986 - 02.2010
Conducted routine patrols of assigned areas to deter criminal activity and ensure public safety
Enforced traffic laws and regulations, issuing citations as necessary
Testified in court as a witness regarding criminal cases that I was involved in as the investigator/arresting officer