United States Navy Veteran versed in ongoing program evaluations and eager for new professional challenges. One who poses analytical problem-solving skills with the ability to encourage teams. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Production Analyst
National Institute of Health
Bethesda, MD
04.2021 - Current
Standardize office structures and processes to promote collaboration and increased performance.
Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
Create daily logs for management review as well as, provide top-notch administrative support to office staff, promoting excellence in office operations.
Prepares reports to assist business leaders with key decision-making and strategic operational planning.
Manages files and records for new hires and adhered to safety procedures.
Conducts and inputs data to physical records and digital files to maintain current, accurate documentation for systems.
Responds to inquiries by answering telephone calls,and in-person questions as well as emails.
Maintains office supplies, answers e-mails from employees, and processes new equipment invoices for NIH employees.
Liaises between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies to new NIH employees.
Immigration Service Analyst
United States Citizenship And Immigration Services
Baltimore, MD
01.2019 - 04.2021
Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas, or citizenship.
Handled sensitive information and created a filing system that was suitable for my productivity and everyday task.
Utilized proprietary company software to update essential documentation and track expiration and renewal dates of various visas and other immigration documents.
Monitored visa expiration dates with diligence and accuracy, taking appropriate actions as necessary.
Investigated visitors who have remained in the country longer than visa permitted.
Collected and arranged client documents and data for application submission.
Interacted with carriers, agencies, and foreign entities to guide admissibility and compliance.
Created reports to summarize interviews and submit to supervisor
Handled diverse and simultaneous office tasks for busy immigration center.
Collected information from clients and made follow-up calls to gather additional details.
Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
Maintained public access files to facilitate compliance, documentation, and execution of immigration policies and procedures.
Federal Security Guard
Department Of Defense
Fort Meade, MD
06.2018 - 01.2019
Performs Physical Access Control Systems (PACS) registrar operations to enroll personnel into the system for vetting and printing of visitor passes/badges
Verifies personnel credentials, prints visitor passes and/or badges, creates and edits cardholder records, and runs card and pass access reports
Controls prepare, issues identification badges, cards, and passes that allow access of civilian, military, contractor personnel, and visitors on to the installation
Conduct vehicle searches/inspections (to include cargo areas, engine compartments, and undercarriages), in accordance with standing operating procedures
Supervised and trained newly hired personnel in the daily functions and operations of command, recordkeeping, and work details
Enforces rules, policies, and regulations established by proper authorities
Assists in searching and securing buildings, and evacuating personnel and visitors
Responded to medical emergencies and wrote incident reports related to specific circumstances
Escorted command personnel, newly hired personnel, and guest to point of contact on and off base
Assisted and supervised with issuing of supplies to newly hired personnel
Recorded, stored, returned, and guarded the safekeeping of property stowage areas and facilities of Fort Meade as assigned
Confiscating and seizure property and illegal substances during inspections of vehicles and personnel entering command facilities
Conducted inventories and cataloging of seized and confiscated property for records and oversaw the turn over to proper authorities in accordance with command and
Department of Army policies
Assisted with inventory and cataloging of ammunition, weapons, and equipment issued to guards
Collateral duty as divisional representative for command Suicide Prevention program
Trained and supervised newly hired personnel in the opening and securing of command points of entry drills and procedures in accordance with command policies and regulations
Maintained all certifications and training as required including; Department of Defense policies and regulations, record &systems access, weapons and combat training (M9
Beretta, M4 carbine rife, M500 Mossberg shotgun, Self-Defense tactics, CBR defense, and Physical Readiness Testing), Suicide Awareness Training
Maintained records for daily occurrences of command operations as advised
Made daily reports to chain of command of daily command operations
Conducted training briefings for newly hired personnel for command rules of operations
Assisted with the upkeep and maintenance of government vehicles and tracking of mileage
Okay to contact this Supervisor: Yes
Operated handheld metal detectors and other surveillance devices to screen individuals entering the facility.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Detailed theft, access violations, and other incidents with reports to boost the success of future criminal or civil remediation.
Analyzed and produced course-of-action reports and escalated issues outside the scope of my expertise to management.
Checked and verified photo identification before granting facility access.
Security Officer
National Gallery of Art
Washington , DC
10.2016 - 10.2018
Protected valuable and irreplaceable works of art, at the Gallery of Art buildings which included providing security to artwork and museum property from vandalism, fire, theft, and damage,
Greeted visitors professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority by maintaining order and decorum to visitors.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Established good standing relationships with upper management and museum authorities as well as the team of security officers.
Conducted regular patrols of key areas to spot and control security and secure the museum buildings.
Responded to medical emergencies and wrote detailed incident reports related to specific circumstances.
Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons. Confiscated prohibited property and illegal substances during inspections of personnel entering the National Gallery of Art and adjoining facilities.
Recorded, stored, returned, and guarded the safekeeping of personal property of visitors and personnel in baggage stowage areas and lost and found facilities.
Checked Inventory and cataloged any seized or confiscated property and turned it over to proper authorities in accordance with National Gallery of Art policies.
Assisted supervisor with the training of newly hired personnel as well as supervised new hires personnel in work and security details
Supervisor, Mate Third Class
Affairs, United States Navy, Wisconsin
Baltimore, Bethesda, MD
09.2010 - 08.2015
Trained and motivated shipmates to strengthen their productivity.
Reported daily occurrences and activities at the Baltimore Veterans Center. Which Contributed to the development and implementation to the program.
Assisted Office Manager in the daily operations of occurrences, activities, and details of the Baltimore Veterans Center Assistance and support of basic clerical operations in conjunction with Department of Veterans Affairs
Created filing systems that benefited Office manager as well as updated documents and imputed data all while working in a fast pace environment.
Greeted and checked in visitors and patients for appointments.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel and provided guidance to veterans in in need for information
Supervised, instructed and trained new hires in as well as took on mentor responsibilities .
Assisted supervisor with the preparations for briefings and visits for distinguished guest
Assisted with the upkeep, maintenance, and tracking of mileage of government vehicles
Provided clerical support to company employees by copying, faxing and filing documents.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Petty Officer Third Class/ Machinist Mate
United States Navy
06.1999 - 06.2007
Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
Prepared variety of different written communications, reports and documents.
Maintained records of ships Hazardous Materials and usage in accordance to Divisional Hazmat petty officer, accounted for the security, storage, and records of hazardous material for divisional usage
Completed United States Naval, Command Specific and OSHA policies and procedures.
Maintained excellent attendance record, consistently arriving to work on time.
Monitored heating and cooling system performance through alarms, temperature and pressure differentials. Performed these duties in the ships calibration lab, installing and calibrating gauges and pressure vacuum switches
Scheduled and assigned preventive maintenance for boiler and mechanical equipment as well as tested the ships boiler water quality
Made necessary additives to boiler water by using chemicals to prevent corrosion and harmful deposits.
Participated in the cleaning and removal efforts of hazardous materials as necessary in accordance with United States Naval, command specific and OSHA policies and procedures
Maintain the integrity of storage spaces to ensure the lifespan and safety of hazardous materials
Assisted and advised ship personnel, contractors and various members of chain of command with status of work details, usage, updates in policy procedures on the use of hazardous materials
Trained new ships personnel in proper hazardous material usage
Accounted for recordkeeping, inventory and cataloging of the issuing of hazardous materials to ships personnel for usage
Conducted inventory to maintain proper records and, accountability of hazardous materials for ship's readiness and mission support
Ensured records and documents were properly maintained and organized for readiness and mission support purposes
Ensured that divisional personnel followed proper operating procedures in the usage, clean up ,and disposal of hazardous materials
Maintained security, protection and integrity of safety measures in loading and unloading of hazardous materials into authorized areas
Monitored the entrance and departures of personnel in designated storage facilities for hazardous materials.
Prepared a variety of different written communications, reports and documents.
Monitored heating and cooling system performance through alarms, temperature and pressure differentials.
Adjusted valves and controls to set specified water level and steam pressure of boiler.
Education
Master of Science - Emergency Management Homeland Security
Arizona State University
Phenix, Arizona
2022
Master's degree - Sports Business Administration
Georgetown University
Washington, DC
2020
Bachelor of Science -
Coppin State University
Baltimore, MD
05.2016
Certified in FEMAEmergency Management Institute Special Events
Contingency Planning for Public Safety Agencies (IS-00015.b)course -
Coursework, Licenses and Certifications:
FEMAIS-230.e FEMAIS-800.d FEMAIS-318 FEMAIS-393.b FEMAIS-00015.b - Sports Business Management
Passiac County Community College
2016
Skills
Decision Making
Flexible and Adaptable
Dependable and Responsible
Good Telephone Etiquette
Clerical Support
MS Office
Database and Client Management Systems
Verbal and Written Communication
Task Prioritization
Employee training
Customer Relations
OSHA compliant
Project Management
Production deadline management
Accomplishments
Battle "E" recipient, Navy Good Conduct medal, Co-
Captain of college football special Teams (William Paterson University)
Supervised team of 30 Shipmates.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
Navy Marine Corps Fleet Reserve Association - Member
Timeline
Production Analyst
National Institute of Health
04.2021 - Current
Immigration Service Analyst
United States Citizenship And Immigration Services
01.2019 - 04.2021
Federal Security Guard
Department Of Defense
06.2018 - 01.2019
Security Officer
National Gallery of Art
10.2016 - 10.2018
Supervisor, Mate Third Class
Affairs, United States Navy, Wisconsin
09.2010 - 08.2015
Petty Officer Third Class/ Machinist Mate
United States Navy
06.1999 - 06.2007
Master of Science - Emergency Management Homeland Security
Arizona State University
Master's degree - Sports Business Administration
Georgetown University
Bachelor of Science -
Coppin State University
Certified in FEMAEmergency Management Institute Special Events
Contingency Planning for Public Safety Agencies (IS-00015.b)course -
Coursework, Licenses and Certifications:
FEMAIS-230.e FEMAIS-800.d FEMAIS-318 FEMAIS-393.b FEMAIS-00015.b - Sports Business Management