KENNETH BAXTER
Casa Grande,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
39
39
years of professional experience
Work History
Facility Coordinator
Church of Latter Day Saints Account
Tempt, Az
07.2021 - Current
- Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting through my relationships with the service providers
- Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans
- Coordinated resources and delegated assignments to maintain efficient building operations
- Oversaw vendor-provided building services, including HVAC, pest control and plumbing
- Managed system work orders by distributing assignments and closing out completed work
- Organized and maintained documents, files and records
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
- Managed daily operations with the team by supporting continuous delivery of excellent services and care
- Trained several employees on best practices and protocol while managing my own account to maintain optimal productivity
- Pitched in to help with team tasks, including offering to help with others accounts during busy periods and staff absences.
Lead Insulation Assembler
CDI (Crystal Distribution Inc.)
Tolleson, AZ
01.2020 - 07.2021
- Installation of 'curbs' this includes cutting and fitting the pieces properly
- Review of daily schedule to ensure the curbs are being completed in a timely manner for shipment
- Oversee the training of new employees and ensure that they are well versed on all safety measures
- Working closely with management and supervisors to ensure timelines are being met.
General Manager
Pistol Annie's Jewelry & Pawn
Bonney Lake, WA
02.2017 - 10.2019
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Reduced operational risks while organizing sales and data to forecast performance trends
- Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Customer Service/Master Grill Operator
Silver Dollar City
Branson, MO
06.2016 - 01.2017
- Oversaw care and maintenance of kitchen equipment
- Provided support to crew members through all facets of food preparation and delivery
- Monitored line efficiency and implemented improvements for increased productivity
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Managed customer flow and backed up lines to reduce checkout wait time.
Repair Technician
Chart Industries Inc
Canton, Ga
10.2007 - 05.2015
- Implemented preventive maintenance measures to decrease emergent issues
- Reviewed technical documentation to perform accurate repairs on diverse equipment
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Safely and effectively handled wide range of cleaning products and solutions
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
Deli Manager
Publix Florida/Georgia
06.1985 - 06.2006
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Limited portion sizes and used garnishes to control food costs
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies
- Developed special promotions to increase revenues
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies
- Oversaw balancing of cash registers, reconciled transactions and deposited establishments earnings to bank each day
- Trained staff on proper cooking procedures.
Education
High School Diploma -
Northwest Christian Academy High School
Miami, FL06.1985
Skills
- Organizational Skills
- Remote Office Availability
- Attention to Detail
- Customer service-oriented
- Self-Directed
- Organization and Time Management
- Problem-Solving Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Data Entry
- Critical Thinking
- Training & Development
- Supervision and Leadership
- Decision-Making
- Excellent Communication
- Clerical Support
- Dependable and Responsible
- Flexible and Adaptable
- VIA Software Proficiency
- Computer Skills
- Active Listening
- Conflict Resolution
- Scheduling Expertise
- Task Delegation
- Client Relationships
- Coaching and Mentoring
- Issue Tracking
- Project Scheduling
- Scope Definition
- Project Management
- Task Prioritization
- Reliability
- Exceptional Customer Service
Accomplishments
- Member of Mu Alpha Theta -mathematics honor society
References
References available upon request.
Timeline
Facility Coordinator
Church of Latter Day Saints Account
07.2021 - Current
Lead Insulation Assembler
CDI (Crystal Distribution Inc.)
01.2020 - 07.2021
General Manager
Pistol Annie's Jewelry & Pawn
02.2017 - 10.2019
Customer Service/Master Grill Operator
Silver Dollar City
06.2016 - 01.2017
Repair Technician
Chart Industries Inc
10.2007 - 05.2015
Deli Manager
Publix Florida/Georgia
06.1985 - 06.2006
High School Diploma -
Northwest Christian Academy High School
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