Kenneth Beaty
York,SC
Summary
Accomplished Team Leader at David’s Fine Jewelry, adept in pipeline management and staff development, significantly reduced employee turnover and enhanced customer satisfaction through strategic sales operations and effective coaching. Demonstrates exceptional problem-solving and stakeholder management skills, driving revenue development and fostering continuous improvement.
Overview
9
9
years of professional experience
Work History
Team Leader, Sales Operations
David’s Fine Jewelry
Columbia, SC
01.2023 - Current
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
Plumber's Assistant
Price Brothers
Charlotte, NC
09.2019 - 01.2023
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Overnight Manager
QuikTrip
Richburg, SC
11.2015 - 08.2019
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Education
High School Diploma -
Clover High School
Clover, SC05.2016
Skills
- Pipeline Management
- Stakeholder Management
- Staff Development
- Team motivation
- Sales Strategy Implementation
- Coaching and Mentoring
- Sales Reporting
- Sales Training
- Target setting
- Influencing skills
- Order Processing
- Revenue development
- Business Planning
- Performance Management
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
- Organizational Skills
- Relationship Building
- Professionalism
- Staff Management
- Public Speaking
- Continuous Improvement
- Adaptability
- Customer Retention
- Sales tactics
- Professional Demeanor
Timeline
Team Leader, Sales Operations
David’s Fine Jewelry
01.2023 - Current
Plumber's Assistant
Price Brothers
09.2019 - 01.2023
Overnight Manager
QuikTrip
11.2015 - 08.2019
High School Diploma -
Clover High School