Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Kenneth Berry

San Dimas,CA

Summary

Dynamic professional with a proven track record at AutoZone, excelling in customer service and team leadership. Skilled in troubleshooting and fostering collaboration, I consistently drove sales and enhanced customer satisfaction. My attention to detail and problem-solving abilities ensure optimal performance in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cook

Rasing Canes
03.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Parts Sales Manager

AutoZone
02.2023 - 03.2024
  • Kept employees satisfied and working hard through consistent training, mentoring, and support.
  • Trained employees to capitalize on sales and service opportunities with proactive approaches.
  • Trained and mentored employees to maintain a friendly demeanor, provide professional service, and uphold company values.
  • Created a customer-centered shopping environment, promoting top-quality customer service standards and timely resolution of complaints.
  • Directed and delegated merchandising tasks using strategic store positioning and effective planogram design to drive sales and increase product exposure.
  • Collaborated with store management to oversee and direct retail store operations.

Telecommunications Tower Technician

VelTel Infrastructures
08.2021 - 12.2021
  • Contributed to team success by collaborating with colleagues on complex projects and sharing expertise in telecommunications systems.
  • Maintained a safe working environment through compliance with OSHA regulations and company safety policies during tower climbs and worksite operations.
  • Lifted equipment into position using cranes, rigging tools and gin poles.
  • Bolted equipment into place using hand and power tools.
  • Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.

Customer Service Representative

Coker Tire
10.2020 - 07.2021
  • Provided customer services and sales services to individuals and businesses across the United States and internationally
  • Followed up with customers after completing a sale to assess satisfaction and resolve technical or service issues
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the priority
  • Used Excel Sheets to keep track of sales, customer information, and any other important information needed throughout my daily routine
  • Worked with the interface LiveChat to talk and interact with customers

Private Security Officer

Guards Systems Inc.
05.2018 - 10.2020
  • Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
  • Trained new security officers on company protocols, procedures, and best practices for optimal performance.
  • Monitored Cacique Foods LLC office/warehouse with 100+ people by performing on-foot patrols and using CCTV
  • Screened employees via metal detection system and authorized guest entrances
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the priority
  • Logged in trucks, vendors, and guests on a daily basis.

Education

Bachelor of Science - Political Science

University of California, Davis, Davis, CA

Associate of Science - Airframe And Aircraft

Mt. San Antonio College
05-2027
  • Phi Theta Kappa Honor Society Member

NDT Certificate (Non-destructive Testing) -

Foothill College, Los Altos, CA
05-2025

High School Diploma -

Northview High School, Covina
06-2018
  • Graduated High School with Honors
  • Golden State Seal Merit High School Diploma

Skills

  • Stick welding
  • Torch cutting
  • Flux-cored arc welding
  • Gas tungsten arc welding
  • MIG welding
  • Troubleshooting skills
  • Hand and power tools
  • Attention to detail
  • Teamwork and collaboration
  • Problem-solving abilities

Certification

  • Certificate of Completion Introduction to Welding - (72 Hr.)
  • Certificate of Completion Basic Electric Arc Welding - (72 Hr.)
  • Certificate of Completion Intermediate Arc Welding - (72 Hr.)
  • Certificate of Completion Welding Metallurgy - (72 Hr.)

Languages

English
Spanish

Timeline

Cook - Rasing Canes
03.2024 - Current
Parts Sales Manager - AutoZone
02.2023 - 03.2024
Telecommunications Tower Technician - VelTel Infrastructures
08.2021 - 12.2021
Customer Service Representative - Coker Tire
10.2020 - 07.2021
Private Security Officer - Guards Systems Inc.
05.2018 - 10.2020
University of California, Davis - Bachelor of Science, Political Science
Mt. San Antonio College - Associate of Science, Airframe And Aircraft
Foothill College - NDT Certificate (Non-destructive Testing) ,
Northview High School - High School Diploma,

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Kenneth Berry