Kenneth Blair
Sales / Management
Arvada,CO
Summary
Motivated individual with extensive experience in retail sales. Proven track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services with excellent communication, with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
28
28
years of professional experience
Work History
Floor Host
Ricks Cabaret
Denver, CO
03.2023 - Current
- Great and Welcome Customers
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Informed patrons of specialties and features.
- Directed patrons to lounges and waiting areas.
- Assigned patrons to suitable tables according to server rotation.
- Informed patrons of establishment specials and promotions.
- Manage cash registers to accept payments.
Mortgage Broker
Venture Financial, Inc.
Arvada, CO
05.2018 - Current
- Used consultative selling techniques to advise clients on mortgage loan options and other financial products
- Built business base by word of mouth as result of maintaining positive relationships with former borrowers.
- Clarified mortgage loan process details to educate borrowers.
- Communicated closely with various lenders to obtain most effective loans for customers purchasing homes.
- Served as liaison between borrowers and lenders and collaborated with both parties to obtain optimal loans for home purchases.
- Built relationships with real estate agents, businesses, and other referral sources
- Analyzed applicants paystubs, financial status, credit and property evaluations to determine feasibility of granting loans.
Owner / Operator
Berkeley Village Liquors
Arvada, CO
02.1996 - 12.2017
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Executed performance reviews to encourage improved productivity for team members.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Interviewed, trained and supervised employees.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Kept up-to-date on regulatory changes affecting business operations.
- Mentored and trained new hires on sales techniques and customer service procedures.
Education
High School Diploma -
05.1989
Skills
- Mortgage Program Recommendations
- Proficient in Caylex and Excel
- Loan Applications
- Borrower Financial Assessment
- Client Engagement and Assistance
- Assessing Loan Qualification
- Sales Development
- Balancing of daily, weekly and yearly books
- Inventory management
- Shrink Reduction
- Product Merchandising
- Customer Engagement
- Scheduling Employees
- Staff Development
- Cash Handling
- Decision-Making
- Payroll and Invoicing
- Recruiting and Hiring
Timeline
Floor Host - Ricks Cabaret
03.2023 - Current
Mortgage Broker - Venture Financial, Inc.
05.2018 - Current
Owner / Operator - Berkeley Village Liquors
02.1996 - 12.2017
Westminster Highschool - High School Diploma,
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