Kenneth Blume

Dynamic and highly motivated professional with over 14 years of experience in customer service and advocacy. Strong managerial skills in operations and record keeping have led to exceptional performance. Consistently improve customer experience and retention rates through extensive knowledge, patience, and understanding. Dedicated to providing exceptional service and ensuring customer satisfaction at all times.

• Supervised team of [Number] staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved [Result] through effectively helping with [Task].
• Collaborated with team of [Number] in the development of [Project name].
• Achieved [Result] by completing [Task] with accuracy and efficiency.

• 01/29/98, Recruit Training, Service Command School, Great Lakes, IL
• 03/13/98, Mess Management Course, Great Lakes, IL
• 04/18/98, Leadership School, Lackland Air Force Base, TX
• 06/15/98, Culinary Specialist C school Advance, Lackland, TX
• 10/01/08, Logistic Special and Customer Service School, Oakland, CA
• 01/12/10, Vehicle Mechanic, Ft Indian Town Gap, PA
• 09/09/11, Motor Transport Operator, Ft Indian Town Gap

• Consistently maintain a positive attitude and enjoy helping people.
• Articulate and very effective working with people of different backgrounds and temperaments.
• Accurately record, remember, and verbally communicate detailed information.
• Exceptional command of the English language with strong written and transcription skills.
• Collaborate work with others to produce and deliver required work.

• A problem solver who quickly grasps complex situations and turns them into manageable tasks.
• Produce quality work even when under extreme time pressure and deadlines.
• Proven ability to understand and follow complex instructions to successful conclusions.
• Many years of experience successfully managing personnel, time and workload.
• Collaborate in teams to produce quality reports.

• Armed Forces Service Medal
• Nato Medal
• Sea Service Deployment Ribbon
• Navy Good Conduct Medal (2)
• National Defense Service Medal
• Navy and Marine Corps Achievement Medal
• Global War on Terrorism Service Medal
• Enlisted Surface Warfare
• Enlisted Warfare
• ARCAM

• US Navy, Honorable, 8
• US Army, Honorable, 6

• [State] Driver's License