Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions. Conversational abilities in [Language].
Overview
2
2
years of professional experience
Work History
Manager, Training & Development
Advance auto parts
Raleigh, NC
02.2023 - Current
Managed internal communications related to upcoming events or changes in policies or procedures.
Assisted in developing competency frameworks for key roles within the organization.
Partnered with stakeholders across the organization to ensure alignment between business goals, training strategies, and outcomes.
Conducted needs assessments to identify gaps in employee skills and knowledge.
Collaborated with senior management to define corporate learning objectives and priorities.
Analyzed survey data and feedback from participants to evaluate program effectiveness.
Designed, developed, and maintained a library of instructional materials, including job aids, handouts, manuals, PowerPoint slides, web-based tutorials and videos.
Developed and implemented training programs for new hires and existing staff.
Facilitated workshops on topics such as leadership development, change management, customer service excellence.
Monitored budgets associated with training projects.
Evaluated existing processes for efficiency and made recommendations for improvements.
Implemented training improvements to achieve desired results.
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