Analytical professional with extensive experience in public safety and security services for campus environments. Proven ability to enforce laws and regulations while exercising sound judgment in high-pressure situations. Demonstrated expertise in conducting patrols, monitoring access points, and managing visitor security to enhance overall safety. Strong track record in conflict de-escalation and effective communication with law enforcement, resulting in reduced incidents and improved safety outcomes.
Overview
9
9
years of professional experience
Work History
School Security Guard
University Preparatory High School
Rochester
03.2025 - Current
Coordinated with faculty members regarding potential safety hazards within classrooms or hallways.
Promptly reported any damaged property or equipment to maintenance staff for repair.
Intervened in potentially dangerous situations between students or visitors to the school premises.
Inspected doors, windows, locks, gates, fences and alarm systems for proper functioning at regular intervals.
Reported any suspicious behavior or activity to the appropriate authorities immediately.
Conducted regular patrols of the campus to ensure safety of students and staff.
Provided guidance and support to students who may have been victims of bullying or harassment.
Assisted in maintaining order during student assemblies, sporting events, and other school activities.
Monitored video surveillance systems throughout the day for suspicious activity.
Assisted teachers and administrators with crowd control during large events on campus.
Investigated violations of school policies and reported findings to administration personnel.
Responded quickly and calmly to emergency situations such as fights or medical emergencies.
Verified that all visitors were following established rules for visiting the school premises.
Monitored access to the school building by controlling entry points and verifying visitor credentials.
Performed daily security checks of school grounds, buildings, and surrounding areas.
Maintained communication with local police department regarding possible threats or disturbances near the school area.
Provided assistance with evacuation procedures during fire drills or other emergencies.
Remained alert at all times for signs of criminal activity taking place around the school grounds.
Created incident reports detailing any suspicious activity observed while on duty.
Adhered to all regulations concerning use of force when necessary in order to protect students and staff from harm.
Responded quickly to emergency situations such as fires, medical emergencies, or fights on campus.
Residential Manager
Heritage Christian Services
Rochester
11.2019 - 11.2024
Supervising day to day Operation.
Creating Budgets along with Hiring and developing staff.
Scheduling employees and executing programs for the Residents.
Planning Outings and Family Gathering and housemate activities.
Providing a safe environment for the People we support.
Developed and implemented policies and procedures to ensure compliance with local housing regulations.
Maintained accurate records related to tenant leases and contracts; updated information into database system regularly.
Responded quickly to emergency situations within residential buildings or on grounds; coordinated appropriate follow-up action.
Conducted regular inspections of residential buildings and common areas to identify health, safety, and maintenance issues.
Resolved conflicts between tenants in an effective manner through active listening techniques.
Analyzed data related to vacancy rates, occupancy levels, and income generation from rents.
Ensured that all legal documents are properly filed according to established guidelines.
Coordinated the acquisition of materials, supplies, and services necessary for building repair and upkeep.
Supervised a team of staff members responsible for cleaning, landscaping, repairs, security, and tenant relations.
Initiated programs designed to enhance resident satisfaction ratings through improved customer service delivery.
Performed administrative tasks such as scheduling appointments or responding emails promptly.
Investigated incidents involving tenants or visitors; took appropriate disciplinary actions when needed.
Organized events such as community meetings or social activities to foster strong relationships among residents.
Support Staff
Memories Funeral Home
09.2016 - 05.2023
Acknowledge the death and lifetime achievements of an individual and to bring grieving family members and friends together in support of one another during this difficult time.
Provide assistance to the supervising persons.
Greet visitors, directing them to the appropriate areas.
Answer phones giving proper service and assistance, providing information, taking messages.
Light housekeeping to keep the facilities and grounds in perfect order.
All other duties.
Residential Manager
Mary Cariola
04.2022 - 01.2023
Manage and supervise household staff, including housekeepers, cooks, and gardeners.
Create schedules and assign tasks to household staff.
Ensure the household runs smoothly by managing inventory, overseeing maintenance and repairs, and maintaining household systems.
Training the youth to be independent in ways that they feel able to operate on their own.
English Language Arts Instructor at University Preparatory Academy High SchoolEnglish Language Arts Instructor at University Preparatory Academy High School