Experienced and results-driven professional with a strong background in managing kitchen operations and upholding exceptional standards of food quality and safety. Adept at leading kitchen teams to consistently deliver flavorful dishes while maintaining a clean and organized workspace. Demonstrated leadership abilities in training staff and optimizing workflow efficiency, ensuring smooth operations and customer satisfaction. Committed to maintaining a high level of knowledge in the industry. Eager to contribute expertise and drive to a dynamic team in a position that values excellence and innovation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lot Attendant
Norwest Auto
09.2024 - Current
Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.
Kitchen Janitor
Smallcakes Cupcakery & Creamery
09.2024 - Current
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Responded quickly to urgent maintenance requests from building occupants or management staff members.
Addressed minor maintenance issues promptly to prevent further damage or escalation.
Enhanced building safety through regular inspection and repairs.
Safeguarded building security by locking doors and setting alarms at the end of each shift.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Kitchen Lead + Lead Prep Cook
Worth Takeaway
04.2022 - 08.2024
Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
Monitored inventory levels to prevent stock shortages during peak service hours or special events.
Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
Managed daily kitchen operations, including scheduling, budgeting, and equipment maintenance.
Mentored junior team members, providing guidance on best practices in cooking techniques, plating, and presentation.
Performed regular equipment inspections to proactively address maintenance needs before impacting daily operations.
Streamlined meal preparation processes, resulting in reduced wait times for customers.
Developed new menu items, incorporating seasonal ingredients and current food trends.
Collaborated with executive chef on menu development, contributing creative ideas for innovative dishes that drove increased sales revenue.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Calculated prices of ingredients to monitor food costs and control expenses.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Maintained composure and work quality while under stress.
Cleaned and maintained work areas, equipment and utensils.
Operated food slicers, grinders and chopper in accordance with safety guidelines.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Collaborated with other cooks to maintain seamless communication during high-volume shifts, leading to improved workflow and fewer errors.
Optimized ingredient usage, reducing waste by improving inventory management and portion control practices.
Demonstrated flexibility in adapting to last-minute changes or special requests, maintaining a positive attitude under pressure.
Participated in catering events, showcasing the restaurant''s culinary expertise and increasing brand visibility within the community.
Manager
Sun Devil Carwash
01.2019 - 04.2023
Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
Collaborated with other managers to develop company-wide policies aimed at improving overall operational efficiency and reducing costs.
Ensured safety procedures were followed by all employees to prevent accidents and maintain a safe working environment.
Identified inefficiencies in current operations, implementing process improvements that led to significant time savings without sacrificing quality results.
Developed strong relationships with local businesses, leading to mutually beneficial partnerships and increased revenue.
Managed daily operations for optimal efficiency and profitability, including scheduling staff and overseeing inventory management.
Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
Conducted periodic competitive analysis to stay informed of industry trends and best practices, implementing relevant strategies into business operations.
Managed car wash supplies and materials inventories for timely reordering and replenishment.
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Maintained and repaired car wash equipment to meet operational demand.
Achieved customer satisfaction by providing high-quality professional service.
Educated customers on self-service car wash operation for safe, appropriate use.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Cook/ Team member
Sonic Drive-In
02.2018 - 12.2018
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Enhanced kitchen efficiency by streamlining prep work processes.
Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
Education
GED -
Homeschooling
Coolidge, AZ
01.2020
Skills
Dependability
Cleanliness standards
Vehicle detailing
Initiative-taking
Customer Service
Problem-solving abilities
Personal Integrity
Reliability
Multitasking Abilities
Team building
Stress Tolerance
Professionalism
Quality Control
Adaptability
Problem-solving aptitude
Friendly, Positive Attitude
Teamwork and Collaboration
Attention to Detail
Personal Information
Work Permit: Authorized to work in the US for any employer
Family Physician and Medical Leader at Access Norwest, Winnipeg and The Pas Hospital, The Pas ManitobaFamily Physician and Medical Leader at Access Norwest, Winnipeg and The Pas Hospital, The Pas Manitoba