Kenneth Brooker
El Paso,TX
Summary
Focused professional adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Operations Manager
Proper Printshop
El Paso, TX
10.2020 - 06.2022
- Maintained relationships with clients through punctuality and excellent customer service.
- Served as project driver and authoritative source for implementation of new software, procedures and workflows.
- Wrote and submitted RFP's for educational institutions- contracts successfully awarded from UTEP, TTUHSC, EPISD.
- Provided detailed product orders based on project drawings and technical specifications.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Made decisions independently and collaboratively on Printing-related challenges.
Bar Manager
Tabla
El Paso, TX
01.2019 - 02.2020
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Developed new signature cocktails to enhance bar reputation and increase profits
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls
- Prepared and served over 50 drinks per shift in high-volume fine dining environment
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
Bayhost / Platinum Host / Event Ambassador / ACE Trainer
TopGolf
El Paso, TX
12.2017 - 10.2018
- One of eight associates selected nationally for traveling trainer position for 2019, which involves visiting 40+ TopGolf locations to train thousands of employees
- Platinum Host- Pitched and sold premium membership packages to guests. Averaged two membership sales per month on one shift per week; memberships are $3120 per year
- Event Ambassador- Organized and hosted corporate and social events, regularly requested by NASA, Big Media, State Farm, Children's Hospital at Providence
- ACE Trainer- Screened and interviewed new associates to be hired, lead facilitator for all training classes
Business Development Specialist
Tigua Inc
El Paso, TX
09.2015 - 06.2017
- Worked to create new, sustainable tech businesses for tribally owned corporation
- Wrote three grant proposals, four contract bids, and two SBIRs/STTRs
- Secured ~$1,000,000 in funding
- Presented at the Corrosion 2017 conference to over 100 Corrosion specialists
Business Community Liaison
NeXt
El Paso, Texas
11.2014 - 06.2015
- Communicated with over 150+ global businesses to participate in a community-building initiative to secure higher-education for South American students
- Organized pop-up art gallery during South by Southwest in Austin, TX
- Personally attained sponsorship from Tito's Vodka, Pepsi, Topo Chico for pop-up gallery
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends
- Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers
Education
BBA - Business Administration and Management
Baylor University
Waco, TX 01.2011 - 08.2014
Skills
- Technical Writing
- Microsoft Office
- Public speaking
- Business-to-customer expertise
- Team leadership
- Networking
- Product knowledge
- Lead Generation
- Decision Making
- Project planning and development
- Lean manufacturing and design
Accomplishments
NASA/Center for Advancing Innovation’s Space Race Challenge- 1st place winner in international start-up competition to commercialize NASA patents, October 2016. www.space-race.org
Timeline
Operations Manager
Proper Printshop
10.2020 - 06.2022
Bar Manager
Tabla
01.2019 - 02.2020
Bayhost / Platinum Host / Event Ambassador / ACE Trainer
TopGolf
12.2017 - 10.2018
Business Development Specialist
Tigua Inc
09.2015 - 06.2017
Business Community Liaison
NeXt
11.2014 - 06.2015
BBA - Business Administration and Management
Baylor University
01.2011 - 08.2014
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