Kenneth Brown
Tuscaloosa,AL
Summary
Dynamic and results-driven professional with a proven track record at Whataburger, excelling in team management and customer engagement. Adept at inventory control and fostering a positive work environment, I thrive under pressure, ensuring operational excellence and enhancing service quality through effective communication and adaptability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assisted Restaurant Manager
Whataburger
07.2024 - 07.2025
- Ensured operational excellence by managing daily processes for food and service quality.
- Facilitated staff hiring, training, and supervision for effective team performance.
- Cultivated customer relationships through engagement and utilized feedback for continuous improvement.
- Upheld accurate transaction records by reconciling cash and credit card sales.
- Tracked inventory levels and coordinated purchasing orders to ensure sufficient supplies.
Expo Runner
The Levee Bar & Grill
01.2014 - 06.2015
- Served food at proper temperature to meet safety standards.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Communicated food orders to chefs to execute priorities and special requests.
- Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
Education
High School Diploma -
Central High School
Tuscaloosa, ALSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Customer-oriented
- Complaint resolution
- Adaptable
Certification
Serv safe
Timeline
Assisted Restaurant Manager
Whataburger
07.2024 - 07.2025
Expo Runner
The Levee Bar & Grill
01.2014 - 06.2015
High School Diploma -
Central High School