Hi, I’m
Kenneth R Brown
Lafayette,IN
Summary
Seasoned leader from Health Resources & Services Administration, adept in strategic communication and budget management. Spearheaded key initiatives, enhancing stakeholder engagement and operational efficiencies. Demonstrates effective team leadership and project management, contributing to significant organizational achievements. Strategic Senior Advisor known for high productivity and efficiency in task completion. Specialize in policy development, stakeholder engagement, and strategic planning. Excel at communication, problem-solving, and adaptability, making significant contributions to team success and organizational growth. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
43
years of professional experience
Work History
Health Resources & Services AdministrationRockville, MD
Communications Senior Advisor, Bureau of Primary Health Care (BPHC)
01.2015 - 01.2025
Job overview
- Provide expert advice to the Director on pertinent communications projects, topics, and issues
- Led strategic communications initiatives, advising senior directors on project development and execution
- Manage data collection and performance reporting for Bureau initiatives
- Provide oversight and input to all communications initiatives including publications, web content, Section 508 compliance, plain language, and public speaking content
- Advise on communications strategies regarding key products (web, social media, newsletters)
- Provide strategic support to key management programs including efficiencies, morale and work distribution
- Conduct special studies and analysis of initiatives and issues
- Oversee the paperwork reduction act procedures for various surveys and public interactions
- Provide strategic support to the Division hiring activities including candidate review, interviews, and onboarding
- Initiate and manage implementation of new Division offerings or initiatives
Health Resources & Services AdministrationRockville, MD
Operations Director/Senior Advisor, Bureau of Primary Health Care (BPHC)
01.2012 - 01.2015
Job overview
- Supervise staff of three Branch Chiefs including all supervisory duties such as hiring, work assignments, performance evaluations, reviews, promotions, approvals/disapprovals, advice, counsel, etc
- Manage all facets of Bureau human resources process (hiring, firing, approvals, processing actions, on-boarding, Bureau New Employee Orientation, off-boarding, etc.)
- Direct Bureau's $5 billion budget execution and assisted with effective budget formulation
- Oversee all Bureau purchases including purchase card, contracts, iProcurement, etc
- Manage Bureau contracts processes and issues
- Manage Bureau Labor & Employee Relations issues including NTEU hearings, issuing Memos (reprimand, counseling, etc.), issuing Letters of Intent to Terminate, issuing Performance Improvement Plans (PIPs), etc
- Manage Bureau facilities and equipment issues and processes including property inventory and HRSA Board of Survey
- Manage Bureau travel processes and issues including GovTrip approvals and voucher processing
- Manage Bureau time and attendance issues
- Manage Bureau awards and recognitions processes and programs including the annual HRSA Honor Awards process, the annual PMAP Performance Award process and all informal awards and recognitions
- Oversee all Bureau data calls including, but not limited to, the annual FOIA Report, quarterly UDO reporting, quarterly Commercial Printing Report, annual Catalog of Federal Domestic Assistance (CFDA) Update, annual Fair Act Inventory, and the quarterly Telework Report, etc
- Manage all Bureau training requirements including mandatory training and all SF-182 training requests and training budget
- Serve as Bureau Information System Security Officer (ISSO) with responsibilities for overseeing all Personally Identifiable Information (PII) violations
- Oversee the annual Bureau Combined Federal Campaign (CFC) initiative
- Serve as advisor and authority to Bureau leadership on all administrative and management functions, including the establishment of administrative and management guidelines, management studies, policy and planning activities and coordination, and development and implementation of administrative programs
- Act as an administrative advisor to the Bureau leadership team
- Establish and enforce Bureau policy
- Selected as HHS Loaned Executive to the National Capital Region Combined Federal Campaign (served August 2013 – March 2014)
Health Resources & Services AdministrationRockville, MD
Executive Officer, Bureau of Clinician Recruitment & Service (BCRS)
01.2011 - 01.2012
Job overview
- Supervise staff of ten management analysts including all supervisory duties such as hiring, work assignments, performance evaluations, reviews, promotions, approvals/disapprovals, advice, counsel, etc
- Manage all facets of Bureau human resources process (hiring, firing, approvals, processing actions, on-boarding, Bureau New Employee Orientation, off-boarding, etc.)
- Manage Bureau budget execution process and assist with budget formulation
- Oversee all Bureau purchases including purchase card, contracts, iProcurement, etc
- Manage Bureau contracts processes and issues
- Manage Bureau Labor & Employee Relations issues including NTEU hearings, issuing Memos (reprimand, counseling, etc.), issuing Letters of Intent to Terminate, issuing Performance Improvement Plans (PIPs), etc
- Manage Bureau facilities and equipment issues and processes including property inventory and HRSA Board of Survey
- Manage Bureau travel processes and issues including GovTrip approvals and voucher processing
- Manage Bureau time and attendance issues
- Manage Bureau awards and recognitions processes and programs including the HRSA Honor Awards process, the PMAP Performance Award process and all informal awards and recognitions
- Oversee all Bureau data calls including, but not limited to, the annual FOIA Report, quarterly UDO reporting, quarterly Commercial Printing Report, annual Catalog of Federal Domestic Assistance (CFDA) Update, annual Fair Act Inventory, and the quarterly Telework Report, etc
- Manage all Bureau training requirements including mandatory training and all SF-182 training requests and training budget
- Serve as Bureau Information System Security Manager (ISSM) with responsibilities for overseeing all Personally Identifiable Information (PII) violations
- Serve as the Bureau representative on the HRSA Diversity and Inclusion Council
- Oversee the annual Bureau Combined Federal Campaign (CFC) initiative
- Serve as advisor and authority to Bureau leadership on all administrative and management functions, including the establishment of administrative and management guidelines, management studies, policy and planning activities and coordination, and development and implementation of administrative programs
- Serve as the primary administrative advisor to the Associate Administrator
- Act as administrative advisor to the Bureau leadership team
- Establish and enforce Bureau policy
U.S. Food and Drug AdministrationRockville, MD
Director, Employee Resource & Information Center (ERIC)
01.2008 - 01.2011
Job overview
- Planned, managed, organized and directed all program, administrative and information technology functions for ERIC call center
- Advised FDA leadership and Office of Shared Services on the management of all administrative and program management functions, including the establishment of administrative and management guidelines, management studies, policy and planning activities and coordination, development and implementation of administrative programs for ERIC
- Acted as a recognized authority in management methods and procedures and customer service practices
- Initiated necessary action and interaction between the Shared Services components when Agency positions and decisions specifically related to administrative management issues and concerns are identified
- Managed all ERIC administrative, operational and staff guidelines
- Supervised staff of 40 technology, performance and management analysts
- Oversaw the daily operations of the contact center staffed by subject matter experts in customer service representative and management analyst roles
- Evaluated staffing needs based on customer demand and/or workload data analysis
- Managed performance measures and standards, and prepared and presented reports on performance to stakeholders
- Conducted all supervisory duties such as hiring, reassignments, performance evaluations, reviews, promotions, approvals/disapprovals, advice, counsel, etc
Food and Drug AdministrationRockville, MD
Lead Communications Specialist
01.2003 - 01.2007
Job overview
- Served as trusted advisor to FDA Office of Shared Services (OSS) Chief and Directors on communications, staffing and program issues
- Provided leadership for OSS communications team
- Served as contact with FDA management on key initiatives
- Developed and maintained communications standards across OSS and Office of Management (OM)
- Developed and implemented OSS and OM communications and branding/marketing plans
- Maintained key relationships across OM, OSS and externally with OSS stakeholders in order to facilitate communications
- Wrote, edited and published monthly OSS newsletter
- Oversaw two Web sites: customer-facing (service provisioning) and OSS staff-facing (knowledge management)
- Planned and executed annual OSS All-Hands meeting
- Arranged visits and tours of OSS by other government agencies
- Represented and prepared OSS leadership on external press and presentation activities
- Served as policy advisor to OSS leadership on key initiatives
- Served as the OSS focal point in support of Agency-wide OSS-related programs
- Coordinated communications and communications-related activities across FDA
- Managed contractor activities on behalf of OSS
- Performed special assignments or projects on behalf of the Chief and Associate Commissioner for Management
Booz Allen HamiltonMcLean, VA
Associate
01.2002 - 01.2003
Job overview
- Provided communications assistance to federal government agencies in implementing strategic initiatives such as organizational development, shared services, training and marketing initiatives
- Generated new and follow-on business including proposal writing and gathering resources
- Assisted clients with communications needs associated with strategic change initiatives in the areas of reorganizations, systems implementations and new services
- Organized and conducted focus group meetings and town hall broadcasts for clients
- Developed and executed branding and marketing campaigns for clients
- Wrote, edited and approved all client-related product
National Rural Electric Cooperative AssociationArlington, VA
Senior Communications Specialist
01.2001 - 01.2002
Job overview
- Provided communications project management support for employee benefits initiatives
- Wrote strategic communications including benefits packages, insurance product brochures and general interest news
- Managed the external organizational Web site redesign from analysis to implementation
- Supervised communications staff
PricewaterhouseCoopersTampa, FL
Communications Consultant
01.2000 - 01.2001
Job overview
- Responsible for consulting on strategic communications for private sector clients including Subaru and Venator Group (Champs Sports, Footlocker, etc.)
- Generated new and follow-on business including writing proposals and gathering resources
- Assisted clients with communications needs associated with strategic change initiatives in the areas of human resources, systems implementations and mergers/acquisitions
- Managed and wrote for benefits projects (retirement, 401k, annual enrollment)
- Managed project staff
- Managed project budget
- Edited and approved all client-related product
- Created and executed strategic communications plans
- Recruited new staff for the practice
- Networked with key industry leaders
PricewaterhouseCoopersTampa, FL
US Finance Shared Services Communications Director
01.1999 - 01.2000
Job overview
- Responsible for all aspects of communications for the 60,000 internal/external customers of PwC Finance Shared Services (FSS)
- Managed staff resources - 4 staff writers and 1 graphic artist
- Planned and oversaw ½ million-dollar budget for Communications department
- Developed and maintained communication plan for department
- Met with stakeholders to plan communication strategies
- Editor for weekly, on-line FSS external newsletter
- Editor for monthly, print FSS internal newsletter
- Marketed FSS functions to internal clients
- Created and distributed messages regarding FSS policies, procedures and news such as payroll changes and PeopleSoft implementation
- Oversaw corporate giving program
- Acted as liaison to various internal Firm initiatives
- Networked with communications leaders throughout Firm
Sonoma State UniversityRohnert Park, CA
Consultant
01.1987 - 01.2000
Job overview
- Responsible for assisting school personnel with various change initiatives
- Facilitated over 1000 workshops and presentations for elementary, secondary and post-secondary educators in 29 states
- Frequent presenter at national and regional conferences
- Topics of presentations included: process facilitation, teaming, school restructuring, changing school culture, standards writing, integrating career and academic studies, brain-based learning, cooperative learning, student motivation, curriculum writing, contextual learning, and training prospective trainers
South-Western Educational PublishingCincinnati, OH
Market Development Specialist
01.1998 - 01.1999
Job overview
- Responsible for marketing specific mathematics and science texts to secondary education markets
- Acted as liaison to editorial staff
- Wrote and edited copy for new product line
- Created marketing campaign for product line and wrote marketing plan
- Designed newsletters, brochures, catalogs, leave-behinds, and other marketing tools
- Provided product training for sales staff on new product line with 10-million-dollar revenue potential
- Contributed to sales of 2.5 million dollars
- Launched new product line
- Networked with key national education leaders to generate support for product
Lake Gibson High SchoolLakeland, FL
English Teacher
01.1987 - 01.1993
Evangel Christian SchoolLakeland, FL
English Teacher
01.1986 - 01.1987
Career ReorganizationLakeland, FL
Sales
01.1984 - 01.1986
Asuncion AcademyAsuncion, Paraguay
English Teacher
01.1982 - 01.1984
Education
Southeastern University
Bachelor of Arts from International Studies, Concentration in English Education
01.1982
Skills
- Effective Strategic Communication
- Budget management
- Effective Team Leadership
- Policy Development
- Stakeholder Engagement
- Strategic and executive communications development and execution
- Project Management
- Prioritization and Planning
- Effective Public Speaking
- Certified DISC Trainer
Awards Training Skills
- Strategic Communications
- Budget Management
- Team Leadership
- Policy Development
- Stakeholder Engagement
- Strategic and Executive Communications Development and Execution
- Project Management
- Time Management
- Public Speaking
- Certified DISC Trainer
- Public Sector Leadership: Vision, Values and Vital Strategies; OPM Federal Executive Institute (2009)
- Supervisory Potential Training, OPM Eastern Management Development Center (2006)
- Federal Government Contracting Officer Training (2005-2010)
- Federal Government Project Officer Training (2004)
- FDA Commissioner’s Award of Excellence (2009)
- FDA Group Recognition Award (2009)
- FDA Commissioner’s Special Citation (2004)
Timeline
Communications Senior Advisor, Bureau of Primary Health Care (BPHC)
Health Resources & Services Administration
01.2015 - 01.2025
Operations Director/Senior Advisor, Bureau of Primary Health Care (BPHC)
Health Resources & Services Administration
01.2012 - 01.2015
Executive Officer, Bureau of Clinician Recruitment & Service (BCRS)
Health Resources & Services Administration
01.2011 - 01.2012
Director, Employee Resource & Information Center (ERIC)
U.S. Food and Drug Administration
01.2008 - 01.2011
Lead Communications Specialist
Food and Drug Administration
01.2003 - 01.2007
Associate
Booz Allen Hamilton
01.2002 - 01.2003
Senior Communications Specialist
National Rural Electric Cooperative Association
01.2001 - 01.2002
Communications Consultant
PricewaterhouseCoopers
01.2000 - 01.2001
US Finance Shared Services Communications Director
PricewaterhouseCoopers
01.1999 - 01.2000
Market Development Specialist
South-Western Educational Publishing
01.1998 - 01.1999
Consultant
Sonoma State University
01.1987 - 01.2000
English Teacher
Lake Gibson High School
01.1987 - 01.1993
English Teacher
Evangel Christian School
01.1986 - 01.1987
Sales
Career Reorganization
01.1984 - 01.1986
English Teacher
Asuncion Academy
01.1982 - 01.1984
Southeastern University
Bachelor of Arts from International Studies, Concentration in English Education
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