Summary
Overview
Work History
Skills
Timeline
Generic

Kenneth Burton

Oakdale,CA

Summary

My future goal is to utilize my extensive fire truck knowledge to transition into outside sales taking on a sales territory selling fire trucks, performing pre-construction, mid-point, and final delivery inspections at the factory.

Overview

49
49
years of professional experience

Work History

President

Burton's Fire, Inc.
01.1991 - Current


  • Master Fire Truck Mechanic with over 49 years of experience in manufacturing, engineering, product design, fabrication, trouble shooting, and more
  • Diagnosed mechanical problems for repair or replacement.
  • Perform over 450 Annual Pump tests of fire trucks per NFPA standards.
  • Process bi-weekly payroll for staff, ensuring timely and accurate salary distribution.
  • Oversee payroll by reviewing timesheets.
  • Work closely with Service Manager, Shop Foreman, and Office personal providing technical assistance and guidance as needed.
  • Assist in providing bid hours for future bids on shop jobs.
  • Oversee pump testing performed by shop personnel.
  • Assist shop personnel on design of custom fabrication
  • Assist in fabrication of custom brackets for loose equipment mounting and design.
  • Assisted sales team doing Mid Point, and Final Delivery inspections.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily shop operations.
  • Supported shop management team for optimal performance.
  • Conducted thorough inspections of trucks to identify necessary repairs, ensuring optimal performance and safety on the road.
  • Provided input during team meetings for process improvements or ways to enhance overall shop performance.
  • Resolved client concerns or complaints with professionalism, empathy, and a focus on finding a satisfactory solution for both parties involved.


Sales Manager

BWM Fire Apparatus
01.1989 - 01.1991
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Service Technician

FMC/ Vanpelt Fire Trucks
04.1976 - 01.1989
  • Started off fabricating fire truck bodies until promoting to service department.
  • Assisted all form of production as needed throughout the plant.
  • Field Service technician, which including delivery and training of new apparatus.
  • Worked directly with engineering department to resolve any production design problems.
  • Inspected equipment to diagnose operational issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Assisted customers with customer service technical support.

Skills

  • Over 49 years of fire truck experience from manufacturing, design, engineering, sales and service repairs

Timeline

President

Burton's Fire, Inc.
01.1991 - Current

Sales Manager

BWM Fire Apparatus
01.1989 - 01.1991

Service Technician

FMC/ Vanpelt Fire Trucks
04.1976 - 01.1989

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Kenneth Burton