Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenneth Cabral

Fall River,MA

Summary

Experienced Tow Truck Driver with over 4 years in emergency towing and safety compliance. Proficient in vehicle inspection, GPS navigation, and effective communication, ensuring efficient and safe operations. Recognized for maintaining high standards of vehicle safety and delivering exceptional customer service. Dedicated Tow Truck Driver with proven expertise in towing operations and roadside assistance. Skilled in effective communication and safety compliance, ensuring seamless service delivery in high-stress situations. Proficient Tow Truck Driver with over five years of experience in vehicle recovery and emergency response. Renowned for delivering exceptional customer service while adhering to strict safety protocols. Committed to maintaining high operational standards and effectively managing service requests. Dynamic Tow Truck Driver known for strong problem-solving abilities and effective communication. Experienced in collaborating with dispatch teams to optimize service delivery and ensure customer satisfaction. Ready to leverage expertise in towing operations to enhance safety and efficiency. Reliable Paper Route Carrier with demonstrated experience in timely and accurate delivery of newspapers to residential and commercial customers. Skilled at maintaining high customer satisfaction rates through excellent service and strong communication abilities. Demonstrated strengths include route planning, problem-solving, and time management, leading to increased efficiency in previous roles. Reliable Paper Route Carrier recognized for high productivity and efficiency in task completion. Specialized skills include precise route planning, timely delivery management, and effective customer communication. Excel in adaptability, problem-solving, and time management, ensuring smooth operation under tight deadlines. Bring strong work ethic and commitment to maintaining consistency in service quality. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Ambitious Route Sales Representative with over several years of experience handling product orders within assigned territory. Practiced in loading and unloading merchandise across diverse operational environments. Dynamic Sales Representative with history of success servicing top-performing territories. Skilled in growing revenues by identifying and targeting customer needs and requirements – recommending key products and specials. Seasoned professional with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Versatile sales and services professional with strong background representing wide range of organizations and products. Strategic in managing accounts with retail food stores, wholesale grocers, restaurants, hotels, and institutions. Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service. Resourceful professional in transportation and sales with a knack for completing tasks efficiently and productively. Specialize in route planning, customer service, and inventory management. Excel at communication, adaptability, and problem-solving to ensure seamless operations and customer satisfaction. Seasoned driver and sales worker with background in efficient route management and customer-oriented sales strategies. Possess strong communication skills, adaptability to diverse client needs, and expertise in safe driving practices. Successfully increased client satisfaction through timely deliveries and personalized service approach. Demonstrated ability to balance sales goals with delivery efficiency, improving overall operational productivity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

41
41
years of professional experience

Work History

Tow Truck Driver

Aprosec towing
Fall River, Massachusetts
03.2025 - 12.2025
  • Operated tow truck to assist stranded vehicles and ensure safe recovery.
  • Collaborated with dispatch team to receive and manage service requests efficiently.
  • Conducted safety compliance inspections of vehicles before towing operations to ensure safe transport.
  • Communicated with customers to provide updates and address concerns effectively.
  • Maintained accurate records of towing activities and service logs daily.
  • Utilized GPS navigation systems to optimize routing during towing assignments.
  • Delivered exceptional customer service while managing high-stress situations calmly.
  • Followed safety protocols and procedures during all towing operations consistently.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Maintained accurate records of all towing activities.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Inspected tow trucks before and after use for mechanical issues or damage.
  • Performed vehicle inspections prior to towing.
  • Utilized radios or telephones to communicate with dispatch personnel regarding job details.
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
  • Followed company policies and procedures related to health and safety guidelines.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Restored functionality to broken down vehicles to ensure safe transport.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Patrolled assigned areas in search of disabled vehicles requiring service.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Updated job knowledge by participating in educational opportunities.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Followed regular schedule of pickups for individual customers and groups.
  • Conducted pre- and post-trip safety checks and maintenance to minimize operational hazards.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Executed timely and cost-effective tow truck services across the region in collaboration with local authorities and USPS.
  • Performed regular inspections and completed vehicle repairs.
  • Reacted decisively and quickly to protect spoilage.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Processed shipment documents neatly and efficiently for each load.

Tow Truck Driver

Vic's Towing
Fall River, Massachusetts
03.2022 - 07.2025
  • Operated tow truck to assist stranded vehicles and ensure safe recovery.
  • Collaborated with dispatch team to receive and manage service requests efficiently.
  • Conducted vehicle inspections for safety compliance before towing operations.
  • Communicated with customers to provide updates and address concerns effectively.
  • Maintained accurate records of towing activities and service logs daily.
  • Utilized GPS navigation systems to optimize routing during towing assignments.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Delivered customer vehicles safely and efficiently to destinations, ensuring compliance with traffic laws.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Followed safety protocols and procedures during all towing operations consistently.
  • Delivered exceptional customer service while managing high-stress situations calmly.
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Maintained accurate records of all towing activities.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Inspected tow trucks before and after use for mechanical issues or damage.
  • Performed vehicle inspections prior to towing.
  • Utilized radios or telephones to communicate with dispatch personnel regarding job details.
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
  • Followed company policies and procedures related to health and safety guidelines.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Repaired broken down vehicles on the side of the road when needed.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Patrolled assigned areas in search of disabled vehicles requiring service.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Updated job knowledge by participating in educational opportunities.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Followed regular schedule of pickups for individual customers and groups.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Performed daily DOT pre-trip inspections to ensure vehicle safety and compliance.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Executed timely and cost-effective tow truck services across region, collaborating with local authorities and USPS.
  • Performed regular inspections and completed vehicle repairs.
  • Reacted decisively and quickly to protect spoilage.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Processed shipment documents neatly and efficiently for each load.

Tow Truck Driver

Knight's towing
Fall River, Massachusetts
10.2005 - 04.2012
  • Operated tow truck to assist stranded vehicles and ensure safe recovery.
  • Collaborated with dispatch team to receive and manage service requests efficiently.
  • Conducted vehicle inspections for safety compliance before towing operations.
  • Provided timely updates and addressed customer concerns to enhance service satisfaction.
  • Documented towing activities and service logs daily to ensure compliance and operational transparency.
  • Utilized GPS navigation systems to optimize routing during towing assignments.
  • Delivered exceptional customer service while managing high-stress situations calmly.
  • Followed safety protocols and procedures during all towing operations consistently.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Maintained accurate records of all towing activities.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Conducted inspections of tow trucks for mechanical issues before and after use.
  • Performed vehicle inspections prior to towing.
  • Utilized radios or telephones to communicate with dispatch personnel regarding job details.
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
  • Followed company policies and procedures related to health and safety guidelines.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Repaired broken down vehicles on the side of the road when needed.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Patrolled assigned areas in search of disabled vehicles requiring service.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Updated job knowledge by participating in educational opportunities.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Followed regular schedule of pickups for individual customers and groups.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Executed tow truck services on time and within budget while collaborating with local authorities and USPS to streamline operations.
  • Performed regular inspections and completed vehicle repairs.
  • Reacted decisively and quickly to protect spoilage.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Processed shipment documents neatly and efficiently for each load.

Fiberglass Technician

Albin Yacht's Inc
Portsmouth, Rhode Island
06.1999 - 04.2005
  • Fabricated fiberglass components for custom yachts using precision tools.
  • Mixed and applied resin to ensure strong, durable finishes on surfaces.
  • Inspected finished products for quality control and adherence to specifications.
  • Installed hardware and fixtures on yacht interiors to ensure functionality and aesthetic appeal.
  • Maintained a clean and organized workspace to promote safety standards.
  • Collaborated with team members to complete projects efficiently and effectively.
  • Demonstrated proper use of safety equipment during fiberglass handling processes.
  • Provided training and guidance to junior technicians on best practices and techniques.
  • Communicated effectively with supervisors regarding progress updates on assigned tasks.
  • Troubleshot production process issues to identify solutions that enhanced product quality.
  • Drilled holes into fiberglass components for mounting hardware or accessories.
  • Mixed and applied fiberglass resin to boat hulls, decks, and bulkheads.
  • Followed safety procedures at all times while working in the shop environment.
  • Prepared surfaces for paint coatings by cleaning with solvents or abrasives to ensure optimal adhesion.
  • Conducted tests on newly manufactured parts using various measuring instruments including calipers and micrometers.
  • Vacuum-bagged composite layups onto molds for proper adhesion during the curing process.
  • Utilized power tools such as grinders, routers, saws, and drills to complete tasks quickly and accurately.
  • Read blueprints and drawings provided by customers in order to understand requirements for each job.
  • Polished repaired areas with sandpaper or buffing wheels to achieve a smooth finish.
  • Laid up mold patterns with matting materials such as woven roving or chopped strand matting.
  • Performed inspections of fiberglass parts for quality assurance.
  • Created detailed reports documenting results from test runs conducted on newly manufactured parts.
  • Sanded cured laminates to prepare them for final finishing operations such as painting or polishing.
  • Repaired damaged areas on boats by sanding down existing material and applying new layers of fiberglass cloth and resin mixture.
  • Applied gelcoat to molds to create a smooth surface finish on finished products.
  • Inspected completed projects for any defects before delivery to clients.
  • Cut and shaped fiberglass cloth using hand tools such as shears, scissors, razors, and knives.
  • Inspected finished product by checking appearance, measurements and looking for defects such as dead spots or bubbles.
  • Pressed layers of saturated fiberglass mat or cloth into molds, smoothed wrinkles and removed air bubbles to fabricate quality product.
  • Sprayed gel coat on fiberglass molds to specified thickness to protect fiberglass exterior.
  • Molded fiberglass from chopped fiberglass and resin materials using pneumatic chopper spray guns.
  • Operated and adjusted laminating equipment by controlling speed, pressure and temperature.
  • Set and checked dies and cut-out patterns for conformity with requested specifications, blueprints, and dimensions.
  • Set up and maintained chopper gun by adding chopper blades to adjust fiber length, replacing rolls of fiberglass yarn roving and replacing parts.

Delivery Driver Helper

State Fruit Company
South Dartmouth, Massachusetts
06.1988 - 08.1994
  • Assisted drivers in loading and unloading delivery vehicles efficiently.
  • Organized and sorted products to facilitate on-time deliveries to customers.
  • Communicated delivery schedules with team members for smooth operations.
  • Coordinated with warehouse staff to prepare orders for transportation.
  • Verified product quantities and conditions before dispatching deliveries.
  • Collaborated with colleagues to enhance team productivity during peak hours.
  • Delivered goods to customers' homes or businesses according to delivery instructions.
  • Utilized hand truck or dolly as needed for heavy package delivery.
  • Assisted with the unloading of customer orders in a timely manner.
  • Executed timely deliveries, ensuring adherence to deadlines and customer satisfaction.
  • Loaded and unloaded cargo from trucks, vans and automobiles.
  • Adhered to all company policies and procedures related to driving duties.
  • Verified accuracy of invoices prior to delivering goods.
  • Reported any vehicle maintenance issues to the supervisor immediately.
  • Delivered excellent customer service by greeting customers and addressing inquiries about products and services.
  • Communicated with dispatch team regarding any changes in route or schedule delays due to traffic or other factors.
  • Safely operated company vehicles while adhering to all applicable laws and regulations.
  • Checked product quality and quantity against customer order forms prior to delivery.
  • Inspected returned merchandise for damage before restocking shelves or returning it back into inventory.
  • Maintained records of deliveries, including items delivered, addresses, dates, times, payment information.
  • Responded promptly to customer inquiries about product availability or status of deliveries.
  • Requested customer signatures for deliveries.
  • Dropped off items at customer locations.
  • Kept loads from being damaged through proper loading and security.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Lifted boxes and products with correct safety gear and techniques.
  • Utilized hand truck to deliver heavy packages to business and residential locations.
  • Recorded numbers of units handled and moved on daily production sheets or work tickets.
  • Attended training and safety meetings for updated rules and procedures.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Used scanners to track parcel information, condition or receipt.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Used digital database to keep records of units and stock moved.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Secured items in truck by strapping over protective padding.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Counted boxes and units in loading docks to verify completion of work orders accurately.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.

Paper Route Carrier

Standard Times
New Bedford, Massachusetts
05.1985 - 09.1988
  • Delivered newspapers to designated routes on time and efficiently.
  • Managed daily inventory of newspapers ensuring accurate distribution.
  • Interacted with customers to address inquiries and resolve issues.
  • Maintained organized records of deliveries and customer requests.
  • Coordinated with supervisors for route adjustments and updates.
  • Followed safety protocols while handling delivery materials.
  • Cultivated strong customer relationships through reliable and consistent newspaper delivery.
  • Adapted to changing weather conditions during deliveries effectively.
  • Resolved conflicts between customers over missed deliveries or payment disputes.
  • Conducted regular inventory checks of newspaper supplies at distribution centers.
  • Organized and bundled papers for delivery.
  • Identified and approached potential new customers along delivery routes to expand subscriber base.
  • Collected payments from customers for subscription services.
  • Reported any issues or concerns with newspaper quality or quantity immediately to supervisor.
  • Provided excellent customer service to subscribers.
  • Managed time effectively in order to complete assigned tasks within deadlines.
  • Worked closely with other paper carriers to ensure smooth operations.
  • Addressed customer complaints in a timely manner.
  • Ensured delivery routes were completed in an efficient manner.
  • Inserted fliers or promotional materials and bagged newspapers to keep content intact.
  • Sorted or inserted newspaper sections to organize content prior to delivery.
  • Utilized online or digital tools to manage newspaper delivery routes.
  • Listened to and resolved customer's complaints regarding products or services.
  • Received newspapers from distribution centers or printing facilities to deliver and collect money when due.
  • Studied traffic and weather conditions to determine routes.
  • Exercised time management skills to deliver newspapers within pre-established timeframe.
  • Preserved condition of newspapers to satisfy customers or store locations.
  • Assembled and bagged newspapers prior to delivery and arranged displays at newsstands .
  • Communicated with customers regarding delivery requests, stoppages and restarts of paper delivery.
  • Streamlined delivery procedures by organizing loads and updating routes based on customer specifications.
  • Used safe lifting techniques to load and unload vehicles at distribution center.
  • Leveraged various transportation modes to deliver newspapers to private residences, businesses and newsstands.
  • Kept and updated detailed vendor records to maximize printing and delivery.
  • Leveraged tools to start, stop or change routes.
  • Maintained payment records, driving expenses and other delivery information to submit to manager.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Collected money, provided change and recorded transactions on receipts.
  • Kept accurate logs of all deliveries and trips.
  • Organized merchandise and sales promotion displays to attract customers.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Recorded deliveries and daily sales transactions.
  • Informed regular customers of new products or services and price changes.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
  • Issued sales promotion materials to customers to boost sales.
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Contacted prospective subscribers to solicit newspaper subscriptions.
  • Obtained receipts or signatures for delivered goods and collected payments.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Contacted potential clients to explain available services and products.
  • Cross-sold additional products to customers depending upon merchandise needs.

Education

GED -

New Bedford Voc-Tech High School
New Bedford, MA
06-1996

Some College (No Degree) - American Literature

U-Mass Dartmouth
North Dartmouth, MA

Skills

  • Towing operations
  • Roadside assistance
  • Vehicle recovery expertise
  • Winch operation mastery
  • Accident scene management
  • Emergency response
  • Load securement proficiency
  • Safe driving practices
  • Vehicle inspection
  • Basic vehicle maintenance
  • Basic mechanical aptitude
  • Customer vehicle loading
  • Vehicle maintenance and repair
  • Towing equipment operation
  • Heavy lifting
  • Accident clearing
  • Record keeping
  • Service request management
  • Logistics coordination
  • Route planning
  • GPS navigation
  • Route navigation software
  • Roadside assistance experience
  • Equipment maintenance
  • Conflict resolution
  • Effective communication
  • Interpersonal skills
  • Customer relations
  • Customer service
  • Stress management
  • Stress tolerance
  • Time management
  • Organization and planning
  • Adaptability
  • Analytical thinking
  • Problem solving
  • Problem-solving capacity
  • Heavy equipment operation
  • Forklift operation
  • Map reading
  • Loading/Unloading Freight
  • Cargo securing
  • CB radio communication
  • Emergency response readiness
  • Health and safety
  • Team collaboration
  • Team building
  • Patience and empathy
  • Multitasking
  • Word processing
  • Update logs
  • Activity logging
  • Process monitoring
  • Organizational skills
  • Special equipment installation
  • Inspect vehicles
  • Accident documentation
  • Tractor-trailer operation
  • Truck weighing
  • Pulley systems
  • Goods wrapping and security
  • Repairing wall surfaces
  • Equipment monitoring
  • Mechanic shop support
  • [Type] truck operations
  • Analytical thinking
  • Goods wrapping and security
  • Tractor-trailer operation
  • Equipment monitoring
  • Recovering vehicles
  • Problem-solving aptitude
  • Truck weighing
  • Pulley systems
  • [Type] truck operations
  • Special equipment installation
  • Lockout kit
  • Safe driving practices
  • Multitasking

Languages

English
Professional
Portuguese
Professional
Spanish
Professional

Timeline

Tow Truck Driver

Aprosec towing
03.2025 - 12.2025

Tow Truck Driver

Vic's Towing
03.2022 - 07.2025

Tow Truck Driver

Knight's towing
10.2005 - 04.2012

Fiberglass Technician

Albin Yacht's Inc
06.1999 - 04.2005

Delivery Driver Helper

State Fruit Company
06.1988 - 08.1994

Paper Route Carrier

Standard Times
05.1985 - 09.1988

GED -

New Bedford Voc-Tech High School

Some College (No Degree) - American Literature

U-Mass Dartmouth
Kenneth Cabral