Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Kenneth Canales

Anaheim,CA

Summary

Highly-motivated with a desire to take on new challenges. Strong adaptability, work ethic and interpersonal skills. Seasoned Associate bringing hands-on experience in business operations and client management. Skillfully demonstrates fostering strategic partnerships, streamlining complicated processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.

Overview

3
3
years of professional experience

Work History

ASSOCIATE

JCPenney
Riverside
07.2023 - Current
  • Reported any discrepancies or errors in pricing or inventory levels to management
  • Helped customers locate items within the store using the inventory system
  • Operated equipment such as scanners and scales correctly during checkout process
  • Trained new associates in store operations, policies, and procedures
  • Stocked shelves with merchandise and ensured product displays were neat and orderly
  • Maintained an up-to-date knowledge of store promotions, specials, events
  • Communicated clearly with customers in person and via telephone, driving positive experiences
  • Managed visual merchandising, maintaining standards and elevating customer experience
  • Supported retail associates to drive quality performance and experiences for guests.

HOST/BUSSER

Corazon Taste of Mexico
Brea
04.2023 - 06.2023
  • Welcomed and seated Guests according to rotation, party, pace, and preference
  • Promoted restaurant specials
  • Running food from kitchen
  • Greet and seat incoming reservations
  • Arranged restaurant for special events and holidays.

CASHIER

Party Rental Place
La Habra
09.2021 - 02.2022
  • Worked with customers to provide satisfaction from rentals
  • Answered customer questions and provided store information
  • Processed refunds for worn damaged and broken merchandise
  • Completed daily recovery tasks and helped customers find specific products, answered questions, and offered product advice
  • Worked closely with front-end staff to assist customers
  • Accepted cash and credit card payments, issued receipts, and provided change
  • Learned roles of other departments to provide coverage and keep store operational
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Engaged positively with each customer, providing professional and polite support for sales and service needs

Education

Some College (No Degree) - Business Administration and Management

Fullerton College
Fullerton, CA
08-2025

High School degree -

La Habra High School
La Habra, CA
08.2023

Skills

  • Organizational
  • Work Efficient
  • Time Management
  • Compatible
  • Key Negotiator
  • Effective communication
  • Mindfulness
  • Problem solving
  • Customer Service
  • Honest and Dependable
  • Cash Handling
  • Feedback Acceptance
  • Reliable and Responsible
  • Detail-Oriented

Languages

Spanish-Proficient 

References

  • Marlene/The Party Rental Place Manager, (714)-206-1212
  • Casandra Ramos/ JCPenney Supervisor, (951)-595-0295
  • Fernando/ Corazon Taste of Mexico Owner, (657)-341-8108

Timeline

ASSOCIATE

JCPenney
07.2023 - Current

HOST/BUSSER

Corazon Taste of Mexico
04.2023 - 06.2023

CASHIER

Party Rental Place
09.2021 - 02.2022

Some College (No Degree) - Business Administration and Management

Fullerton College

High School degree -

La Habra High School

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Kenneth Canales