KENNETH CHAN

Aquarium Of The Pacific

03.2021 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Reported suspicious activities and persons to superiors
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Monitored employee activities, confirming compliance with security regulations.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Performed searches for unauthorized materials and items such as weapons.
Operated scanning equipment to inspect, purses and other bags to check for prohibited items.
Knowledge in EVOLV equipment, scanning individuals quickly to keep lines continuously moving.
Insured safety for guests, volunteers, and staff.

Summary