Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Chiyaka

Vienna

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with over 5 years of experience, excelling in roles that demand exceptional product knowledge and customer engagement.

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

7
7
years of professional experience

Work History

Data Center Inventory & Asset Technician

TEKsystems
05.2025 - Current
  • Cycle Audits: Conducting cycle audits to ensure inventory controls are met and discrepancies are reconciled.
  • Data Corrections: Performing data corrections to maintain accurate inventory records.
  • Inventory Management: Managing inventory and asset tracking, including shipping/receiving and inventory management.
  • Security and Compliance: Ensuring compliance with security and data management policies and procedures.
  • Documentation: Documenting inbound and outbound deliveries as instructed by management.
  • Warranty Claims: Initiating warranty claims and processing returns on failed equipment.
  • Operated and maintained diagnostic equipment to ensure optimal performance and safety standards.
  • Conducted troubleshooting of technical issues, reducing downtime through effective problem-solving techniques.

Inventory Manager

Best Buy
05.2021 - 03.2025
  • Responsible for all aspects of product inventory and store merchandising at an individual store level
  • Lead and mentor team on adherence to the Department Execution Model related to inventory/merchandising process, procedure, and strategy
  • Consistently demonstrate responsibility for the general store look and feel.
  • Managed inventory levels to ensure optimal stock availability and minimize excess.
  • Coordinated with suppliers to streamline order processes and reduce lead times.
  • Led cross-functional teams to implement inventory control strategies and improve accuracy.
  • Conducted regular audits to identify discrepancies and enhance operational efficiency.
  • Developed and maintained inventory tracking systems using advanced software tools.

SWAT Product Flow supervisor

Best Buy Co
01.2020 - 05.2021
  • Ensured inventory integrity in the store through a variety of inventory adjustments and data collection tools and consistently and accurately completes and communicates stock count
  • Identified, determined, and communicated high shrink categories
  • Uncovered the root cause of replenishment issues and followed up with leadership until the problem is resolved.

Customer service rep.

Best Buy Co.
02.2019 - 01.2020
  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies
  • Devised and published metrics to measure organization's success in delivering world class customer service
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.

Education

No Degree - Accounting

George Mason University
Fairfax, Virginia
03.2024

High School Diploma -

Oakton High School
Vienna, VA
05-2018

Skills

  • Leadership and management

  • Verbal and written communication

  • Organizational and logistics skills

  • Strong attention to detail

  • Problem solving

  • Team management

  • Data analysis

  • Interpersonal ability

  • Team oriented

  • Proactive critical thinking

  • Shrinkage Control

  • Transaction Management

  • Customer Relationship Management

  • Order Processing

  • Logistics Scheduling

  • Vendor Relationship Management

  • Cost Control

  • Resource Allocation

  • Inventory Reconciliation

  • Team Development

  • Maintaining product levels

  • Purchasing management

  • Inventory Control Systems

  • Inventory reporting

  • FIFO stocking

  • Inventory Counts

  • Transfers and Returns

  • Cycle counting

  • Stock replenishment

  • Shipping and receiving

  • Team Leadership

  • New Product Acquisition

  • Product Availability Research

  • Warehouse Management

  • Attention to detail

  • Customer service

  • Works Well Under Pressure

  • Multitasking and organization

  • Power Tools and Equipment

  • Troubleshooting

  • Documentation and reporting

  • Equipment maintenance

  • Work Planning and Prioritization

  • Customer interaction

  • Heavy lifting

  • Workload management

  • Routine Inspections

  • Safety Equipment

  • Product Inspections

  • Issue resolution

  • Tech-Savvy

  • Assembly and production

  • Mechanical aptitude

  • Operations monitoring

  • Information tracking

  • Operation Monitoring

  • Issue analysis

  • System diagnostics

  • Production Assistance

  • Project Support

  • Manufacturing processes

  • Program support

  • Environmental compliance

Timeline

Data Center Inventory & Asset Technician

TEKsystems
05.2025 - Current

Inventory Manager

Best Buy
05.2021 - 03.2025

SWAT Product Flow supervisor

Best Buy Co
01.2020 - 05.2021

Customer service rep.

Best Buy Co.
02.2019 - 01.2020

High School Diploma -

Oakton High School

No Degree - Accounting

George Mason University

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