Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Clark Jr

Houston,TX

Summary

  • Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in industry.
  • Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Yard Maintenance Worker

Because Of God Trucking Inc
Houston, TX
06.2021 - Current
  • Mowed lawns using self-propelled and riding mowers.
  • Collected and removed debris at job sites.
  • Handled hedge, bush and shrub trimming.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Checked equipment for safety and functionality before operating.
  • Stacked, loaded and unloaded materials to and from pallets, racks and shelves.
  • Edged and mowed lawns, flowerbeds and landscape features with [Tool] and [Tool].
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Developed lasting customer relationships and grew network over time.

Customer Service Representative

Tide Cleaners
Houston, TX
01.2018 - 12.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Warehouse Worker

Stanpac
Bryan, TX
07.2017 - 06.2019
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Checked packages and merchandise for damage and notified vendors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Education

GED -

Essentials Eduaction
Online
02.2015

Skills

  • Customer Satisfaction
  • Lawn and Shrubbery Irrigation
  • Watering Lawns and Trees
  • Shipping and Receiving
  • Heavy Lifting
  • Customer Service
  • Team Collaboration
  • Maintaining Equipment
  • Upselling Products and Services
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Understanding Customer Needs
  • Responding to Difficult Customers
  • Network Operating Systems
  • Verbal and Written Communication
  • Production Work
  • Computer Hardware Knowledge
  • Customer Relations

Timeline

Yard Maintenance Worker

Because Of God Trucking Inc
06.2021 - Current

Customer Service Representative

Tide Cleaners
01.2018 - 12.2019

Warehouse Worker

Stanpac
07.2017 - 06.2019

GED -

Essentials Eduaction

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Kenneth Clark Jr