Summary
Overview
Work History
Education
Skills
Clearance
Timeline
TruckDriver
Kenneth C. Lim

Kenneth C. Lim

Woodbridge,USA

Summary

Results-driven leader with a strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, with a focus on fostering productive and positive team culture. Highly organized, dedicated team member with a positive attitude, self-motivated, detail-oriented, and a self-starter who excels within a team environment. Capable of working under pressure and consistently meeting deadlines. Entrepreneurial spirit with a strong work ethic, competitive drive, and achievement-driven mindset. High degree of self-confidence and empathy.

Overview

22
22
years of professional experience

Work History

Director- Global Client Delivery- Strategic Accounts

Digital Realty
03.2025 - Current
  • Customer facing Liaison between the client and Digital Realty.
  • Overseeing and enhancing frameworks to include service delivery across multiple national & global markets.
  • Cross functional interfacing with Design and Construction for pre & post sales along with the Global Solutions Engineering team and the Implementation team to determine the client’s design in preparation to Implement the project to delivery.
  • Provides end to end delivery management, including design planning, execution, client communications and reporting while ensuring scalable quality assurance throughout each project.
  • Cross functional interfacing with the DC Operations teams to determine root cause analysis.
  • Cross functional interfacing with the Global Customer Success team to assist with Quarterly & Annual Business Reviews.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Boosted operational efficiency by optimizing supply chain processes.
  • Enhanced stakeholder satisfaction with timely and transparent communication strategies.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Data Center Manager, Data Center Operations

Digital Realty
08.2020 - Current
  • Manages and overseas Data Center operations engineering team.
  • 24/7 Second escalation POC for technical operations critical events, transfers communications to our Global Command Center and Regional Manager Data Center Operations and site team.
  • Manages monthly PUE reports sent out to customers and corporate SharePoint.
  • Coordinating and scheduling maintenance and repairs with support vendors.
  • Managing and creating P. O’s and coordinating with Property Management to ensure project repairs and miscellaneous parts for the site projects approved.
  • Manages, developed, and implemented Method of Procedures (MOP’s) Emergency Operating & Sequence of Operation procedures (EOP’s & SOP’s) to be followed by the site engineering operations team.
  • Overseas property budget and first approver for the Capex and Opex projects throughout the campus.
  • Coordinating with the Sales Engineers and Implementation team for new customer buildout, site surveys and site equipment assets.
  • Coordinated regular audits of operational procedures, identifying areas for improvement and enhancing overall efficiency levels.
  • Designed custom solutions for clients, tailoring infrastructure layouts to meet specific needs and requirements.
  • Collaborated with stakeholders to establish clear objectives and align data center strategies with business goals.
  • Maintained accurate inventory records of all hardware assets, streamlining asset management processes.
  • Managed a team of technicians, ensuring optimal performance and adherence to best practices.
  • Provided technical support during critical incidents, promptly addressing issues to minimize service impact.
  • Promoted a safe working environment within the data center facility by enforcing strict adherence to safety guidelines and protocols.
  • Implemented effective security protocols, protecting sensitive information from unauthorized access or breaches.
  • Strengthened relationships with vendors by negotiating favorable contract terms for hardware/software acquisition.
  • Trained new staff members on company policies and industry best practices, fostering a culture of continuous learning within the team.
  • Managed budgets effectively while balancing resource demands with organizational financial constraints.
  • Reduced downtime occurrences through proactive maintenance and equipment upgrades.
  • Implemented and maintained technology and software budget.
  • Managed life cycle replacement of hardware and software.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Liaised with other departments to minimize network interruptions and possible downtimes.

Senior Manager- Global Client Delivery- Strategic Accounts

Digital Realty
01.2024 - 03.2025
  • Customer facing Liaison between the client and Digital Realty.
  • Overseeing and enhancing frameworks to include service delivery across multiple national & global markets.
  • Cross functional interfacing with Design and Construction for pre & post sales along with the Global Solutions Engineering team and the Implementation team to determine the client’s design in preparation to Implement the project to delivery.
  • Provides end to end delivery management, including design planning, execution, client communications and reporting while ensuring scalable quality assurance throughout each project.
  • Cross functional interfacing with the DC Operations teams to determine root cause analysis.
  • Cross functional interfacing with the Global Customer Success team to assist with Quarterly & Annual Business Reviews.
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
  • Developed and executed successful training program for junior managers, equipping them with essential leadership skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Senior Technical Solutions Manager- Global Customer Operations

Digital Realty
07.2022 - 01.2024
  • Customer facing Liaison between the client and Digital Realty.
  • Overseeing and enhancing frameworks to include service delivery across multiple national & global markets.
  • Cross functional interfacing with Design and Construction for pre & post sales along with the Global Solutions Engineering team and the Implementation team to determine the client’s design in preparation to Implement the project to delivery.
  • Managed the communications for client projects from design to execution of each project to delivery.
  • Cross functional interfacing with the DC Operations teams to determine root cause analysis.
  • Cross functional interfacing with the Global Customer Success team to assist with Quarterly & Annual Business Reviews.
  • Served as team lead in project delivery roles, verifying proper integration of acquired solutions and technical assets.
  • Spearheaded initiatives aimed at enhancing data security protocols, ensuring protection of sensitive information from unauthorized access.
  • Collaborated with stakeholders to define project requirements, providing clarity on deliverables and timelines.
  • Enhanced team productivity through skill development initiatives, promoting a culture of continuous learning and improvement.
  • Managed risk effectively throughout the project lifecycle by conducting thorough assessments of potential challenges and taking appropriate mitigation measures.

Manager, Facility Engineering- Data Center Operations

Digital Realty
04.2019 - 08.2020
  • Managing the day-to-day operations within the Data Center including equipment operations, PUE, ServiceNow Change Managements and Work Order process, customer relations and interacting with the Security and Property Management team.
  • Coordinating and scheduling maintenance and repairs with support vendors.
  • Managing and creating P. O’s and coordinating with Property Management to ensure project repairs and miscellaneous parts for the site projects approved.
  • Manages onsite shift engineers to ensure all assigned duties and tasks are successfully completed.
  • Managing the Monthly Maintenance Calendar (MMC) to ensure work is scheduled and carried out with support vendors. Ensuring that maintenance & repair contracts are upheld and properly executed. Ensuring Customer SLA is always maintained.
  • Developing the Engineering staff monthly work schedule.
  • Managed technical operations, first point of contact POC for any site Event Escalation needs for equipment anomalies, utility outages, and engineering relations.
  • Manages, developed and implemented Method of Procedures (MOP’s) Emergency Operating & Sequence of Operation procedures (EOP’s & SOP’s) to be followed by the site engineering operations team.
  • Maintains the Five 9’s on High Availability for Data Center Operations. Keeping downtime to a minimum and always maintaining the customer SLA.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Data Center Lead-Facility Engineer- Data Center Operations

Digital Realty
01.2017 - 04.2019
  • Managing the daily operations, overseeing assigned task that the engineers are to carry out.
  • Managing the assigned work order and change management system to ensure maintenance and repairs are completed by their deadline.
  • Quality control on completed work with support contractors, ensuring performed work has been completed properly and safely.
  • Managing all weekly PUE and monthly Energy Usage Billing reports that are due to senior management and customers.
  • Interfacing with the clients on a daily basis. Responding to their cooling and power issues and ensuring proper completion of all work effort.
  • Daily meetings with team management, customer and the Data Center Manager. Addressing site operations and contract work.
  • Creating MOP's on a daily to weekly basis. Method of procedures range from low level maintenance to high level repairs.
  • Managing site projects. Which entails creating a work plan, creating a MOP, coordinating the scope of work with contactors and ensuring work is completed by the deadline with zero customer impact. Commissioning and start-up testing of new equipment. I.E, New RTU installations. New CRAC unit installations. UPS service and repairs etc.
  • Maintained up-to-date knowledge regarding industry best practices, driving continuous improvement within the organization''s facilities management processes.
  • Collaborated with cross-functional teams to complete complex facility projects on time and within budget.
  • Improved facility efficiency by conducting regular inspections and implementing necessary upgrades.
  • Coordinated emergency response plans, minimizing potential impact from unforeseen events such as natural disasters or equipment failures.
  • Managed contractors effectively, ensuring timely completion of facility-related projects while minimizing disruptions to daily operations.
  • Assessed equipment needs and procured suitable tools or machinery, improving overall facility functionality.
  • Supported company growth by overseeing construction projects for new or expanded facilities.
  • Optimized space utilization through effective workspace design and layout planning.
  • Reduced maintenance costs for the company by establishing preventive maintenance programs.
  • Conducted root cause analysis for recurring issues, devising long-term solutions to prevent future occurrences.
  • Reviewed subcontractor proposals critically during vendor selection process, securing high-quality services at competitive prices.
  • Implemented key performance metrics for evaluating facilities department effectiveness, using data-driven insights to guide improvements over time.
  • Established clear communication channels between facilities department staff members to improve collaboration and streamline decision-making processes.
  • Facilitated smooth relocations or expansions by coordinating logistics and managing transitional processes efficiently.
  • Provided technical expertise during the negotiation of leases or contracts pertaining to building usage, ensuring favorable terms for the organization.

Data Center Facility Engineer- Data Center Operations

Digital Realty
03.2015 - 01.2017
  • Continuous monitoring of the site building maintenance systems to ensure proper data center standards are kept along with proper functioning of the critical equipment operations.
  • Performing maintenance, Rack power ups and power downs, routine inspections on site equipment.
  • Managing vendors during Change managements and preventive maintenance work on site equipment including Cooling Towers, CRAC units, Condenser Pumps, Generators, UPS's and VFD’s, VAV 's, PDU's ,Fire Systems and other various types of critical equipment.
  • Trouble shooting and making repairs to the HVAC equipment when needed; RTU’s, CRAC s , exhaust fans , Cooling Tower cleaning , Condenser fan motors, controls.
  • Performing daily equipment rounds, readings and inspections of the campus critical infrastructure.
  • Technical writing consists of EOP's and SOP's, MOPs or method of procedures that are followed while performing maintenance or repairs under an approved Change Management.
  • Collecting data for monthly and weekly energy reports and billing i.e. Power monitoring control systems, PUE reports etc.
  • Identifying and responding to critical equipment alarms including all equipment loss or fault alarms from the site cooling and power, utility / back-up power and any other type of large scale event that may cause customer impact while staying within the customer SLA.
  • Always Performing proper escalation procedures and maintaining a high level of critical awareness while maintaining the data center infrastructure.
  • Enhanced workplace safety with thorough hazard assessments and implementation of corrective measures.
  • Ensured compliance with local, state, and federal regulations for all aspects of facility management.
  • Implemented comprehensive asset management systems to track equipment performance and optimize maintenance schedules.
  • Streamlined facilities operations, resulting in reduced downtime and increased productivity.
  • Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
  • Produced precise technical specifications and data sheets.
  • Acted as contact for client's communication with field personnel.
  • Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.

Data Center Engineer Operations Technician- Data Center Operations

AMAZON WEB SERVICES
01.2014 - 01.2015
  • Maintained and coordinated vendor relationships.
  • Responsible for researching new and improved products and services.
  • Performed daily quality control, monitor workmanship, daily reports, shift turn-over logs, and daily equipment readings on critical equipment.
  • Assisted, and managed maintenance and service vendors.
  • Wrote and monitored change management orders, trouble tickets and method of procedures.
  • Adapted troubleshooting capabilities - able to troubleshoot complex mechanical and electrical situations.
  • Provided leadership, technical expertise, and knowledge transfer to my team.
  • Used micro-soft word and excel to perform spread sheets, and associated trouble tickets, Change management orders, method of procedures and building signage, and other documents that needed to be created and or completed.
  • Managed and performed powering-on/down procedures to data center racks (known as EC2’s), production and network racks, planned maintenance shut-downs/outages while coordinated and communicated with a Facility Operations Center on a daily basis.
  • Monitored site with the Building Mechanical Systems (SCADA, Siemens, Schneider and Power- logic).
  • Able to trouble shoot and identify issues with the equipment throughout the system.
  • Performed weekly 2.5-Megawatt Alban Cat Generator exercises (building and perdix).
  • Operated 500 ton air-cooled Trane Chillers 2-stage 3-phase.
  • Operated 15-30,000 CFM Silent Air CRAH units.
  • Operated a Pod environment that houses the data equipment.
  • Performed regular safety procedures including (LOTO) Lock out tag out. Electrical rooms that housed switchgear i.e. UPS’s, SCIC, MSB’s, ATS’s.
  • Understand: a “Catcher” system that plays as a secondary role to primary building; building utility voltage and how to switch a Generator online; UPS systems and have successfully switched over to static and maintenance bypass multiple times.
  • Responded to site alarms and trouble-shoot issues on the fly while escalating any required situation to the proper chain of command.
  • Developed comprehensive documentation to support knowledge sharing among team members and facilitate future troubleshooting efforts.
  • Managed vendor relationships to negotiate favorable pricing on equipment purchases, maintenance contracts, and support services.
  • Provided training and mentorship to junior engineers on best practices in data center management.
  • Collaborated with cross-functional teams to develop efficient solutions for complex data center challenges.
  • Increased overall productivity with effective communication between team members and various departments.
  • Developed comprehensive training materials to ensure consistent knowledge transfer among new hires and existing employees.
  • Established strong relationships with vendors, securing favorable terms for equipment purchases and service agreements.
  • Maintained automated processing between systems, identified missing data and manually processed incomplete transactions.
  • Supported project completion under tight deadlines, efficiently coordinating with different departments.

Data Center Engineer Operations Technician - Data Center Operations

CORESTAFF SERVICE
01.2014 - 03.2014
  • Company Overview: Contractor for Amazon
  • Maintained and coordinated vendor relationships.
  • Responsible for researching new and improved products and services.
  • Performed daily quality control, monitor workmanship, daily reports, shift turn-over logs, and daily equipment readings on critical equipment.
  • Assisted, and managed maintenance and service vendors.
  • Wrote and monitored change management orders, trouble tickets and method of procedures.
  • Adapted troubleshooting capabilities - able to troubleshoot complex mechanical and electrical situations.
  • Provided leadership, technical expertise, and knowledge transfer to my team.
  • Use micro-soft word and excel to perform spread sheets, and associated trouble tickets, Change management orders, method of procedures and building signage, and other documents that needed to be created and or completed.
  • Managed and perform powering-on/down procedures to data center racks (known as EC2’s), production and network racks, planned maintenance shut-downs/outages while Coordinated and communicated with a Facility Operations Center daily.
  • Monitored site with the Building Mechanical Systems (SCADA, Siemens, Schneider and Power- logic).
  • Able to trouble shoot and identify issues with the equipment throughout the system.
  • Performed weekly 2.5-Megawatt Alban Cat Generator exercises (building and perdix).
  • Operated 500-ton air-cooled Trane Chillers 2-stage 3-phase.
  • Operated 15-30,000 CFM Silent Air CRAH units.
  • Operated a Pod environment that houses the data equipment.
  • Performed regular safety procedures including (LOTO) Lock out tag out. Electrical rooms - that housed switchgear i.e. UPS’s, SCIC, MSB‘s, ATS’s.
  • Understand: a “Catcher” system that plays as a secondary role to primary building. building utility voltage and how to switch a Generator online; UPS systems and have successfully switched over to static and maintenance bypass and back online multiple times.
  • Responded to site alarms and trouble-shoot issues on the fly while escalating any required situation to the proper chain of command.
  • Contractor for Amazon

Senior HVAC & Refrigeration Specialist

LOCKHEED MARTIN CORPORATION
04.2010 - 11.2013
  • Performed shift work, responsible for operating/ maintaining power plant, multiple buildings, data rooms that house servers must be kept in spec.
  • Operated on carrier Chillers rated at 2,000 tons each.
  • Operated on York chillers rated at 1350 tons each.
  • Operated on high temperature hot water generators “boiler” 60million Btu’s.
  • Certified to monitor web control and sacs/ifix to control alarms to site and entire power plant.
  • Performed preventive maintenance throughout entire facility on air handlers, exhaust fans, pumps and other equipment as assigned.
  • Involved in annual site shutdowns which include cleaning of cooling towers, replacing high horsepower motors, and other critical preventive maintenance.
  • Performed service work to multiple pieces of equipment and responsible for diagnosing the problems and performing repairs. Responsible for contacting contractors if necessary.
  • Performed safety procedures including (LOTO) Lock out tag out.
  • Certified in removal and disposal of asbestos.
  • Licensed in security work, DCJS. Department of Criminal Justice Services. Allowed me to - Repair security badge gates and doors.
  • Performed maintenance and service calls in Secured Labs.
  • Worked different shifts more than 12 hours scheduled and coverage.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Led quality assurance efforts, maintaining high standards for all products and services.

Certified HVAC & Refrigeration Technician

R.L.LIM REFRIGERATION
09.2003 - 11.2013
  • Serviced technician in residential & commercial equipment including troubleshooting, start-ups and repairs on a day-to-day basis.
  • Performed preventative maintenance on residential and commercial equipment and HVAC/R.
  • Repaired heating, air conditioning and refrigeration equipment, including but not limited to pumps, txv’s, compressors, evaporators, condensers and electric and pneumatic control and ice-machines.
  • Performed installation work of HVAC units for commercial refrigeration components, heating systems.
  • Provided troubleshooting and evaluation of HVAC units for electronic and mechanical equipment.
  • Troubleshot refrigeration work such as ice-machines. (i.e. Manitowoc, Scottsman, Hoshizaki) also, certified yearly to repair and service these machines.
  • Minor fabrication and installation of ductwork.
  • Used basic principles of pneumatics, tubing bending, low voltage control systems, and troubleshooting and repairing mechanical systems along with a high efficiency of brazing and soldering.
  • Experienced with working on rooftop and air package units as well as rack air conduction.
  • Knowledgeable in reading wiring one-line diagrams and diagnosing HVAC components.
  • Experienced in refrigerant recovery and evacuation process.
  • Ordered and coordinates material for installation and repair projects.
  • Maintained tools, equipment and work van properly.
  • Observed industrial and personal safety practices including (LOTO) Lock out tag out procedure.
  • Followed up with customers for quality assurance purposes.
  • On-call for emergency situations.
  • Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
  • Maintained safety standards by using appropriate protective gear and adhering to best practices.
  • Conducted diagnostic tests and read results.
  • Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
  • Streamlined work processes by maintaining accurate records of completed tasks, service schedules, and parts inventory.
  • Performed predictive, preventive, and corrective maintenance on diverse systems.
  • Upheld a clean and organized working environment by maintaining tools, equipment, and workspaces in excellent condition for optimal performance and safety.
  • Exceeded client expectations by providing detailed explanations of repair procedures, equipment maintenance schedules, and potential cost-saving measures for their refrigeration systems.
  • Completed root cause analysis to identify issues, understand problems and implement corrective plans.
  • Provided exceptional customer service by addressing client concerns regarding their refrigeration equipment operation, performance, and maintenance requirements.
  • Maintained professional certifications through continuous education courses focusing on advancements in safety procedures, environmental regulations, operational techniques within the HVAC-R industry.
  • Expanded knowledge of emerging technologies in the field by regularly attending industry conferences, training sessions, and workshops to stay current with best practices in refrigeration technology.
  • Refined diagnostic skills using state-of-the-art tools such as electronic leak detectors thermographic cameras pressure gauges to pinpoint issues quickly accurately with minimal disruption clients'' operations.
  • Enhanced customer satisfaction with prompt troubleshooting and repair of commercial and residential refrigeration units.
  • Managed complex projects and maintained reputation for completing work on-time and under-budget.
  • Established long-lasting relationships with clients through consistent delivery quality workmanship clear communication regarding project statuses recommendations future improvements their refrigeration systems.

Education

Advanced Honors Diploma - undefined

Woodbridge Senior High School
Woodbridge, VA
06.1997

HVAC & Refrigeration Journeyman Apprenticeship Program - undefined

Bryant Center Adult Education Learning Trade School
Alexandria, VA
12.2008

Skills

  • Organizational strategy development
  • Effective communication
  • Relationship building
  • Decision-making
  • Project coordination
  • Industrial HVAC equipment operations
  • Technical Writing
  • Data center operations management
  • Blueprints Specifications
  • Electrical one-line diagrams
  • Microsoft Office
  • Strategies and goals
  • Program management
  • Multitasking and organization
  • Team collaboration
  • Leadership development
  • Business development
  • Project management
  • Operations management
  • People management
  • Contract and vendor management

Clearance

INACTIVE Government SECRET Clearance

Timeline

Director- Global Client Delivery- Strategic Accounts

Digital Realty
03.2025 - Current

Senior Manager- Global Client Delivery- Strategic Accounts

Digital Realty
01.2024 - 03.2025

Senior Technical Solutions Manager- Global Customer Operations

Digital Realty
07.2022 - 01.2024

Data Center Manager, Data Center Operations

Digital Realty
08.2020 - Current

Manager, Facility Engineering- Data Center Operations

Digital Realty
04.2019 - 08.2020

Data Center Lead-Facility Engineer- Data Center Operations

Digital Realty
01.2017 - 04.2019

Data Center Facility Engineer- Data Center Operations

Digital Realty
03.2015 - 01.2017

Data Center Engineer Operations Technician- Data Center Operations

AMAZON WEB SERVICES
01.2014 - 01.2015

Data Center Engineer Operations Technician - Data Center Operations

CORESTAFF SERVICE
01.2014 - 03.2014

Senior HVAC & Refrigeration Specialist

LOCKHEED MARTIN CORPORATION
04.2010 - 11.2013

Certified HVAC & Refrigeration Technician

R.L.LIM REFRIGERATION
09.2003 - 11.2013

Advanced Honors Diploma - undefined

Woodbridge Senior High School

HVAC & Refrigeration Journeyman Apprenticeship Program - undefined

Bryant Center Adult Education Learning Trade School

Similar Profiles

CREATE PROFILE