Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Coffelt

Chattanooga,TN

Summary

I worked in optometrist offices from high school on in different locations for a 15 years. I've always worked in a customer service oriented jobs and love helping people. I'm confident that I would be a good fit for your company.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Advanced Auto Parts
05.2023 - 10.2023
  • Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Protected people and equipment from hazardous materials by using correct procedures.

Driver and Safety Trainer

Groome Transportation
08.2021 - 03.2023
  • Contributed to environmental sustainability efforts by reducing idling time whenever possible.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Followed all relevant traffic laws and safety regulations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Insurance Agent

Self
12.2009 - 12.2021
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Developed and implemented promotional strategies to increase customer base.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained high standards of customer service by building relationships with clients.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Analyzed customer needs to provide customized insurance solutions.

Education

No Degree - General Studies

Chattanooga State Community College
Chattanooga, TN

GED -

Red Bank High School
Chattanooga, TN
05.1988

Skills

  • Loading and unloading
  • Work Order Management
  • Cash Register Operation
  • Document Management

Timeline

Delivery Driver

Advanced Auto Parts
05.2023 - 10.2023

Driver and Safety Trainer

Groome Transportation
08.2021 - 03.2023

Insurance Agent

Self
12.2009 - 12.2021

No Degree - General Studies

Chattanooga State Community College

GED -

Red Bank High School

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Kenneth Coffelt