Kenneth Cole
Prattville,AL
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged strong organizational skills and a positive attitude at Walmart. Excelling in customer service and inventory management, I significantly contributed to a seamless shopping experience. My ability to quickly learn and adapt, coupled with a commitment to teamwork, drove operational success and improved stock replenishment efficiency. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Friendly [Job Title] with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
8
8
years of professional experience
Work History
Store Associate
Walmart
01.2020 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Removed broken and unserviceable carts from inventory for repair.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Offered carts to patrons.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Gift Associate
Montgomery Biscuits Stadium
04.2016 - Current
- Maintained open communication lines with vendors to ensure timely delivery of orders as requested by customers.
- Utilized social media platforms effectively as a means to showcase new products and create excitement around upcoming events.
- Managed inventory levels effectively through regular cycle counts, reducing discrepancies and improving stock availability.
- Implemented creative merchandising strategies that showcased unique gift items while maximizing available floor space for ease of movement within the store.
- Built strong relationships with returning clientele through consistent follow-up communication on new arrivals or promotions tailored specifically to their interests.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Footwear Associate
Academy Sports + Outdoors
01.2019 - 02.2020
- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
- Assisted Footwear Department Manager with scheduling tasks, managing employee workloads, and providing constructive feedback during performance evaluations.
- Used proper sizing and fit guidelines to provide best experience for customers.
- Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service consistently.
Stocker
Target
08.2017 - 01.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Prattville High School
Prattville, AL05.2016
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Organization
- Problem-solving acumen
- Basic math skills application
- Team Leadership
- Product display
- Stock replenishment efficiency
- Friendly and Helpful
- Reliable and Responsible
- Honest and Dependable
- Attention to Detail
- Inventory and Stocking
- Strong Communication and Interpersonal Skills
- Ability to Lift 40 pounds
- Merchandising and Display
- Relationship Building
- Retail Merchandising
- Positive Attitude
- Teamwork and Collaboration
- Heavy Lifting
- Strong Work Ethic
- Quick Learner
- Cart maintenance
- Cart stocking
Timeline
Store Associate
Walmart
01.2020 - Current
Footwear Associate
Academy Sports + Outdoors
01.2019 - 02.2020
Stocker
Target
08.2017 - 01.2019
Gift Associate
Montgomery Biscuits Stadium
04.2016 - Current
High School Diploma -
Prattville High School
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