Kenneth Cole III
Spokane Valley,WA
Summary
DEDICATED PROFESSIONAL SEEKING GAINFUL EMPLOYMENT Critical Thinking| Customer Service | Coordination
Overview
6
6
years of professional experience
Work History
Human Resources Generalist
Coleman Enviromental Engineering
12.2024 - Current
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Generated checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
Assistant Marketing Director
Great Resort Vacations
09.2023 - Current
- Designs and implements comprehensive marketing strategies to create awareness of the company’s business
- Supervises employees by providing guidance while soliciting feedback from consumers and other marketing professionals
- Creates innovative solutions for marketing events or activities while organizing them efficiently
- Trains and works alongside representatives to boost sales by enhancing product presentations and advertising collateral
- Creates employee schedules while monitoring their progress and submitting performance reports
- Enforces strict safety and risk reduction measures while fostering a hazard-free environment
- Ensures completion of onboarding for all personnel while ensuring all employees maintain their skills through the maintenance of policies and cross training through various departments
- Facilitates training of all employees on the benefits of new and current products utilized in the organization
- Manages transport of supplies and equipment while planning and executing functions and ensuring organizational objectives
- Confers with sales team and team leaders to communicate targets, boost revenue and improve promotional strategies
- Designs and develops blended learning solutions that achieved the knowledge, skills, and behavioral changes needed to meet business goals
- Updates customer information in the customer service database during and after each call by utilizing a customer-oriented approach
- Impacts the company’s bottom line by problem solving and turning frustrated clients into repeat customers
- Responsible for managing employee engagement during specialized event activities
Human Resources Supervisor
United States Army
04.2020 - 09.2023
- Delivered excellent customer service to all DOD beneficiaries during new employee orientations, benefits, payroll, retirements, separations, and promotions
- Maintained a high-volume workload within a fast-paced environment on any given week while consistently meeting all performance area benchmarks
- Prepared, processed, and monitored recommendations for transfers, discharges, awards, orders, and decorations along with arranging for awards ceremonies
- Created, updated, and coordinated requests for evaluations, to include responding to evaluation inquiries
- Developed and monitored requests for centralized and decentralized promotions, arranges for promotion ceremonies to include promotion declinations, reconsiderations for promotions or reductions and/or removal boards from standing lists, and classification/reclassification actions
- Initiated and monitored requests for identification cards and tags, leaves, and passes, line of duty determination, military personnel (MILPER) data and information management, orders for temporary duty and travel, personnel processing, personnel security clearances, military and special pay programs, personnel accounting and strength management, transition processing, legal, meal cards, training soldier support files, and unit administration
- Evaluated personnel qualifications for training, retention, and special assignments while processing requests for travel or reassignment
- Selected over peers to serve as the company’s mail room representative; created a filing system to enhance the distribution of unit parcel support which significantly increased the unit’s ability to maintain accountability and distribution of the Soldiers’ personal mail and parcels
- Processed centralized and decentralized promotions and reduction actions
- Prepared and maintained officer and enlisted personnel records
- Created and reviewed personnel casualty documents while monitoring suspense actions
- Transferred records while initiating personnel packets for separation and retirement
- Initiated bars to reenlistment, suspension of favorable personnel actions, passports, and visas
- Balanced the personnel needs of eight parent companies with HR tasks and training and tasks
- Trained staff and unit members on SIDPERS (Standard Installation Division Personnel System) and iPerms resulting in a significant increase in efficiency and productivity of processing actions
- Ensured all officer and enlisted records remained in accordance with the Army Records Information Management System and The Total Army School System Accreditation Standards
Sales Associate
Army and Airforce Exchange Service (AAFES)
04.2019 - 02.2020
Demolition and Cleaning Specialist
The Argyle
01.2017
Shift Leader
Chopotle
- 09.2017
Education
License - Military Driver’s License
01.2021
Advanced Individual Training Course - undefined
U.S. Army
01.2020
Associate of Arts - Business/History
Elizabeth City State University
Elizabeth City, NC01.2019
High School Diploma -
Copperas Cove High School
Copperas Cove, TX01.2017
Skills
- Proficient with computer software (including Microsoft Word, Access, Excel, and PowerPoint)
- Working knowledge of WordPress
- Able to manage and implement Social Media campaigns
- Excellent written and verbal communication skills
- Able to translate complex text into easily readable material
- New hire processing
- HR policies implementation
Timeline
Human Resources Generalist
Coleman Enviromental Engineering
12.2024 - Current
Assistant Marketing Director
Great Resort Vacations
09.2023 - Current
Human Resources Supervisor
United States Army
04.2020 - 09.2023
Sales Associate
Army and Airforce Exchange Service (AAFES)
04.2019 - 02.2020
Demolition and Cleaning Specialist
The Argyle
01.2017
Shift Leader
Chopotle
- 09.2017
Advanced Individual Training Course - undefined
U.S. Army
License - Military Driver’s License
Associate of Arts - Business/History
Elizabeth City State University
High School Diploma -
Copperas Cove High School
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