Kenneth Coleman
Bokeelia,FL
Summary
Results-driven multi-site operations and retail leadership professional with 14+ years of management experience leading facilities, teams, subcontractor operations, customer experience, sales performance, and business execution. Proven background in multi-site leadership, talent development, operational improvement, budgeting, purchasing, and driving business results across fast-paced environments.
Overview
17
17
years of professional experience
Work History
Rural Mail Carrier
United States Postal Service, USPS
Punta Gorda, FL
07.2026 - Current
- Deliver mail and packages to rural addresses efficiently and accurately.
- Manage route scheduling to optimize delivery times and reduce delays.
- Maintain compliance with postal regulations and safety protocols during deliveries.
- Develop strong relationships with rural customers through consistent communication and exceptional service quality.
Area Sales & Design Specialist
TUFF SHED Inc.
Tampa, FL
02.2026 - 06.2026
- Managed sales execution and operational coordination across 8 retail locations, supporting customer experience, execution consistency, and business performance.
- Achieved 300%+ comparable sales growth across assigned stores within first 3 months through proactive lead generation, customer engagement, store partnership development, and sales execution.
- Drove customer consultations, design solutions, quoting, scheduling, and project coordination across a multi-location retail territory.
- Partnered with store leadership and associates to increase product visibility, strengthen execution, and improved sales opportunities.
- Influenced store selling behaviors through relationship building, training initiatives, product education, and collaborative sales support.
- Operated independently across multiple locations while balancing customer needs, operational priorities, and sales objectives.
Warehouse Associate-Forklift Operator/Order Picker
Lineage Logistics
Conklin, NY
03.2023 - 11.2025
- Executed high-volume warehouse operations within a fast-paced distribution environment while maintaining productivity, inventory accuracy, and operational standards.
- Met strict productivity, shipping, and inventory targets within time-sensitive fulfillment operations.
- Supported workflow efficiency, inventory control, and operational execution in high-volume logistics operations.
- Maintained safe equipment operation and compliance with operational and workplace safety standards.
Operations Supervisor/ Head Manager
Endless Mountain Minerals LLC
Susquehanna, PA
02.2009 - 02.2023
- Directed hiring, coaching, scheduling, corrective action, leadership development, and workforce planning across multi-site operations.
- Redesigned workflows, strengthened accountability systems, optimized staffing, and aligned production strategy to significantly improve operational output and efficiency.
- Managed budgets, purchasing authority, cost control initiatives, vendor relationships, and financial decision-making to support operational efficiency and business objectives.
- Directed subcontractor production priorities, sourcing strategy, and operational direction to align output with business demand and company goals.
- Rebuilt organizational leadership culture by strengthening accountability, upgrading talent, developing emerging leaders, and creating internal leadership growth pathways.
- Supported retail and wholesale business operations, customer service initiatives, complaint resolution, and delivery coordination.
- Oversaw maintenance coordination, safety compliance, incident investigations, and operational standards across multi-site operations.
- Collaborated across operations, customer-facing functions, vendors, and business leadership to solve problems, drive results, and support company objectives.
Education
High school diploma -
Susquehanna Community Junior -Senior High School
Susquehanna, PA06.2004
Skills
Multi-Site Leadership
Operations Management
Site Leadership & Business Operations
Team Leadership & Talent Development
Hiring, Coaching & Performance Management
Retail & Wholesale Operations
Customer Experience & Escalation Resolution
Sales Performance & Business Growth
Budgeting, Purchasing & Cost Control
Vendor & Contractor Management
Safety & Compliance Oversight
Logistics & Workflow Coordination
Process Improvement & Productivity Growth
Strategic Planning & Decision Making
Conflict Resolution & Problem Solving
Cross-Functional Collaboration
Microsoft Office SharePoint OneDrive Salesforce (if applicable
Career Highlights
- Increased production output 2–5× across 5 production facilities through operational redesign and leadership development.
- Led 20–25 direct employees and 14 subcontracted quarry operations with responsibility for hiring, performance management, budgeting, and operational execution.
- Achieved 300%+ comparable sales growth across assigned retail territory within first 3 months at Tuff Shed.
- Managed budgets, purchasing authority, vendor relationships, and financial decision-making supporting operational performance.
Timeline
Rural Mail Carrier
United States Postal Service, USPS
07.2026 - Current
Area Sales & Design Specialist
TUFF SHED Inc.
02.2026 - 06.2026
Warehouse Associate-Forklift Operator/Order Picker
Lineage Logistics
03.2023 - 11.2025
Operations Supervisor/ Head Manager
Endless Mountain Minerals LLC
02.2009 - 02.2023
High school diploma -
Susquehanna Community Junior -Senior High School