KENNETH COLLINS

Manages daily warehouse and distribution center operations, including overseeing staff, inventory, and the shipping and receiving processes.

Key responsibilities
Team management: Hiring, training, and supervising warehouse staff; delegating tasks; and evaluating performance.
Operations oversight: Managing daily activities for receiving, picking, packing, and shipping to ensure goods move efficiently and accurately.
Inventory management: Monitoring inventory levels, performing audits, ensuring proper storage, and Putaways.
Process improvement: Analyzing data and metrics to identify and implement improvements for efficiency, safety, and cost savings.
Compliance and safety: Ensuring all operations comply with company policies and government regulations, including OSHA standards.
Problem-solving: Addressing and resolving issues related to inventory, shipments, or staff promptly and efficiently.

• Provided appropriate supervision of work assignments, delivery team check in, and MDO deliveries.
• Properly documented members orders and maintain other records as directed; Document and assist Manager with execution of directives.
• Responsible for daily audit of inventory. Enforce company rules in a fair and constant manner.
• Performed other duties as assigned by the Manager, Costco Logistics.
• Strategically scheduled workforce shifts to maintain operational continuity during peak seasons or periods of increased demand.
• Improved supplier relationships by maintaining open communication channels and addressing concerns promptly.
• Maximized labor efficiency through proper allocation of resources based on workload priorities and deadlines.
• Increased employee productivity, providing comprehensive training on inbound operations.
• Established effective communication channels between team members, fostering a collaborative work environment.
• Ensured compliance with federal, state, and local regulations pertaining to import/export activities within the warehouse facility.
• Managed transportation schedules to minimize delays in shipments arriving at the warehouse.
• Collaborated with purchasing department to ensure timely delivery of products and accurate inventory levels.
• Analyzed inbound data trends for better forecasting of future workload requirements and staffing adjustments.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• A non-licensed public health professional providing support to the Alabama Health Department in the fight against COVID-19.
• The contact tracer is responsible for reaching out to people (contacts) who have been exposed to COVID-19 and providing health education and guidance to interrupt ongoing disease transmission.
• Dialogue with contacts guided by standard protocols to obtain any symptom history and other relevant health information.
• Provide instructions for self-quarantine, and make appropriate referrals to testing, clinical services, and other essential support services.
• Requires prioritization, prompt action, and attention to detail in documentation and data management as multiple investigations will be conducted simultaneously.
• Required to follow all designated scripts and comply with policies and procedures provided by the health department regarding confidentiality and data security for the handling of sensitive client information and protected health information.
• Gathered data and insights from participants during telephone interviews.
• Maintained a comprehensive understanding of company policies, procedures, and guidelines related to telephone interviewing processes.
• Assisted in the development of interviewer training materials, leading to improved interviewing techniques amongst colleagues.

• Coordinates administrative, personnel and logistical support for department programs. Supervised support staff.
• Communicated with a variety of media, with internal and external constituencies.
• Responsible for adherence to program budget and/or other fiscal duties.
• Assisted with grant and contract preparation and submission.
• Handled data management and assisted with website development and upkeep.
• Under the supervision of the Associate Dean for Physician Scientist Development Office.
• Established strategic partnerships with external organizations, expanding program reach and impact.
• Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
• Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
• Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
• Organized events and workshops to engage participants, enhancing their learning experience within the program framework.

• Processed incoming graduate student records, input and manage data in the system, and maintain file order for compliance.
• Received and sorted mailed and faxed data.
• Assembled and copied records to be file or delivered.
• Verified correct data on documents for compliance.
• Type correspondence, answer phone calls, and provide excellent customer service to staff.
• Knowledge of UAB Oracle payment request, Xtender, and Banner.
• Designed program implementation and maintenance plan.
• Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
• Managed budgets and resources for successful execution of multiple programs simultaneously.

• Responsible for guiding school applicants through the application process by helping them to assess their skills, education, and career goals.
• Connected with prospective students by answering incoming phone calls, responding to Web inquires, attending college fairs and visiting high schools.
• Record information into database and follow-up with applicants to update statuses and answer any new questions.
• Escorted students on guided tours of the campus and lead general information sessions.
• Scheduled +50 appointments weekly to meet with students face-to-face and discuss education plans.
• Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
• Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.

• Performed preliminary review and approval of all proposal submissions. Submit proposals through grants.gov and most awarding agency portals.
• Processed awards for distribution and account setup.
• Non-financial post award administrative support and other extramurally sponsored projects to include research, services (selected), non-sponsor funded collaboration, and master agreements, continuing professional education agreements, confidentiality, and data use agreements.

• Responsible for assigning discharged rooms for admissions, Monitoring ER Admissions and Hospital discharges.
• Planned, developed and implemented strategic goals for the department safety compliance measures.
• Rounded with managers daily to check safety measures according to requirements for Joint Commission Accreditation.
• Utilized Multi Phone line system operator and provided efficient and effective customer service daily.
• Oracle payroll for temporary employees.