Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kenneth Cook

McLeansville,NC

Summary

Proven Maintenance Technician with a track record of enhancing equipment functionality and workplace safety at Legacy Apartments. Skilled in property maintenance and safety management, demonstrating a strong work ethic and attention to detail. Excelled in fostering collaboration, achieving significant decreases in utility expenses through diligent maintenance and updates.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Seasonal Worker

UPS
11.2024 - Current
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Maintenance Technician

MVAH Partners
10.2016 - 09.2019
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Maintenance Technician

Legacy Apartments
01.2014 - 09.2016
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Developed and implemented strategies to improve maintenance processes.
  • Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
  • Facilitated smoother operation of HVAC systems through regular maintenance and updates.
  • Revamped workshop organization, leading to more efficient workflow and easier access to tools.
  • Conducted energy audits to identify savings opportunities, resulting in significant decrease in utility expenses.
  • Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
  • Positively engaged with customers and maintained professional appearance as company representative.

Valet Parking Attendant

Hampton Inn By Hilton
02.2011 - 12.2013
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.

Valet

Brookdale Assisted Living
02.2007 - 12.2010
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Valet Parking Attendant

Community Hospital East
01.1985 - 11.2006
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.

Education

EPA Certification Type 1 - HVAC

Kelloggs Community College RMTC
Battle Creek, MI
05.2012

High School Diploma/GED - Required Subjects And Auto Mechanics

Battle Creek Central High School
Battle Creek, MI
06.1974

Certificate - Building Facilities Maintenance

Area Vocational Center
Battle Creek, MI
05.1972

Skills

  • Quick learner
  • Strong work ethic
  • Collaboration
  • Task prioritization
  • Dependable and hardworking
  • Time management
  • Property maintenance
  • Attention to detail
  • Safety management

Accomplishments

Implemented a save a life program for Western Michigan University Kendall Center Regional Site in Battle Creek Michigan with a AED equipment installation and training process for employees of the Regional Site.

Certification

AED Certified, EPA Certification Type 1 - CPR Certification

Timeline

Seasonal Worker

UPS
11.2024 - Current

Maintenance Technician

MVAH Partners
10.2016 - 09.2019

Maintenance Technician

Legacy Apartments
01.2014 - 09.2016

Valet Parking Attendant

Hampton Inn By Hilton
02.2011 - 12.2013

Valet

Brookdale Assisted Living
02.2007 - 12.2010

Valet Parking Attendant

Community Hospital East
01.1985 - 11.2006

EPA Certification Type 1 - HVAC

Kelloggs Community College RMTC

High School Diploma/GED - Required Subjects And Auto Mechanics

Battle Creek Central High School

Certificate - Building Facilities Maintenance

Area Vocational Center

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Kenneth Cook