Kenneth Crawford
Midland,MI
Summary
Dynamic finance and sales professional with a proven track record, excelling in customer relationship building and negotiation. Achieved significant sales growth by leveraging expert product knowledge and exceptional customer care. Demonstrated leadership in mentoring team members and enhancing stakeholder confidence. Exceeded sales targets by skillfully closing deals and fostering client loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Salesperson
McDonald GMC
5155 STATE ST SAGINAW MI 48603
09.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Finance Manager
Burt Watson Chevrolet
7468 Midland Rd, Freeland, MI 48623
01.2018 - 09.2024
- Reviewed documentation and identified financial discrepancies where applicable.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Played key role in strategic planning sessions, offering insights that shaped company direction and growth.
- Improved stakeholder confidence with detailed financial analysis and transparent communication.
- Complied with established internal controls and policies.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Salesperson
Garber Chevrolet Midland
1700 N Saginaw Rd, Midland, MI 48640
08.2012 - 01.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Bullock Creek High School
Midland, MISkills
- Customer care
- Customer Relationship Building
- Customer Engagement
- Sales process and management
- Negotiation
- Product description
- Cold-calling
- Closing Techniques
- Referral Marketing
- Deal negotiation
- Product and service knowledge
- Prospecting clients
Certification
Association of Finance and Insurance Professionals Certification
Timeline
Salesperson
McDonald GMC
09.2024 - Current
Finance Manager
Burt Watson Chevrolet
01.2018 - 09.2024
Salesperson
Garber Chevrolet Midland
08.2012 - 01.2018
High School Diploma -
Bullock Creek High School