Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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KENNETH CROSS

Stow,OH

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Associate Sales Representative

Progressive Medical Solutions
04.2023 - Current
  • 156% YTD Quota attainment for 2024 (as of July 2024).
  • Quota attainment for 2023 (140%).
  • Collaborated closely with other departments such as finance and operations to ensure seamless end-to-end transaction processes for clients.
  • Increased sales by building strong relationships with clients and effectively presenting product offerings.
  • Boosted sales in underperforming territories by identifying gaps and implementing targeted action plans to address them.

Territory Account Executive

Park Place Technologies
05.2022 - 05.2023
  • Quota Attainment for 2022 (110%).
  • Consistently made 60 cold calls per day, and averaged 1.7 conference calls per day.
  • Negotiated favorable contract terms with key clients, securing long-term commitments and boosting overall revenue generation.
  • Closed deals with IT Directors, CIOs, IT Infrastructure leaders and managers.
  • Delivered persuasive sales presentations that highlighted product features, benefits, and value proposition, resulting in increased deal closures.

Sales Development Representative

Park Place Technologies
05.2022 - 09.2022
  • Lead the class of 30 people in activity and metrics with 100+ dials a day, and averaged 1 conference call per day.
  • Fastest SDR to ever be promoted through the class (3 months).
  • Adept skill set around Demand Base, LinkedIn Sales Navigator, ZoomInfo, Outreach, and Microsoft 365

Education

Bachelor of Science - Supply Chain Management

John Carroll University
Cleveland, OH
05.2022

Skills

  • Sales Presentations
  • Objection handling
  • Sales strategy development
  • Effective negotiation
  • Upselling strategies
  • Cold-calling
  • Territory Management
  • Competitor Analysis
  • Sales Pipeline Management
  • CRM software proficiency

Extracurricular Activities

John Carroll University Football, Wide Receiver, University Heights, OH, 08/2018, 11/2021, Started for the Varsity football program during both Junior and Senior seasons, Lead the team to winning seasons both years, Balanced school and studies, football, and work throughout my four years at John Carroll

Timeline

Associate Sales Representative

Progressive Medical Solutions
04.2023 - Current

Territory Account Executive

Park Place Technologies
05.2022 - 05.2023

Sales Development Representative

Park Place Technologies
05.2022 - 09.2022

Bachelor of Science - Supply Chain Management

John Carroll University

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KENNETH CROSS