KENNETH CROWE
Stratford
Summary
Developed skills in fast-paced hospitality environment, excelling in maintaining cleanliness and organization. Demonstrated ability to manage tasks efficiently and support team operations. Seeking to transition into new field by leveraging strong organizational and multitasking abilities. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Assistant Steward
University Of Rhode Island
09.2024 - Current
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Collaborated with other Assistant Stewards to complete daily tasks efficiently while maintaining high-quality service standards.
- Increased efficiency by assisting with inventory management and restocking supplies as needed.
- Handled guest complaints professionally, working closely with supervisors to resolve issues in a timely manner.
- Enhanced dining experience by offering attentive assistance during meal service, anticipating guest needs and refilling drinks as necessary.
Head Delivery Driver
Antonios Italian Style Pizza
05.2024 - 08.2024
- Streamlined inventory management processes, resulting in a more organized warehouse and quicker order fulfillment.
- Reduced vehicle maintenance costs through diligent oversight and implementation of preventive measures.
- Mentored new drivers on best practices in navigation, customer service, and proper handling of materials during transport.
- Enhanced customer satisfaction by ensuring timely deliveries and providing proactive communication with clients.
- Developed strong relationships with key customers, fostering loyalty and promoting repeat business.
Head Dishwasher
Nikkis Beach House
06.2023 - 09.2023
- Unloaded unused dishes, silverware and glassware promptly for storage
- Disinfected workstations, equipment and cutlery
- Operated industrial dishwasher to wash dishes and glassware at peak periods
- Collaborated with kitchen staff to identify opportunities for composting, recycling, and reusing materials
- Managed spills and broken items in dining area with quick clean-up
- Swept, mopped and vacuumed common areas and wiped down surfaces
- Cleaned assigned rooms per hospitality standards and guidelines
- Used time-saving methods to meet deadlines
- Removed trash properly and in line with local regulations
- Mixed chemicals and detergents with proper attention to safety requirements and MSDS guidelines
- Serviced facility bathrooms following schedule to clean, remove trash and restock supplies
- Preparing for health inspections
General Cleaner
Icing On The Cake
06.2022 - 03.2023
- Cleaned assigned rooms per hospitality standards and guidelines
- Used time-saving methods to meet deadlines
- Removed trash properly and in line with local regulations
- Mixed chemicals and detergents with proper attention to safety requirements and MSDS guidelines
- Serviced facility bathrooms following schedule to clean, remove trash and restock supplies
- Preparing for health inspections
Education
University of Rhode Island
Kingston, RI05.2027
High School Diploma -
Bunnell Highschool
Stratford, CT06.2024
Skills
- CUSTOMER SERVICE EXCELLENCE
- INVENTORY MANAGEMENT
- QUALITY CONTROL
- TIME MANAGEMENT
- SAFETY AWARENESS
- CUSTOMER RELATIONS
- TEACHING NEWCOMERS
Community Service
- Support Trainer, Youth Lacrosse Program, 2021
- Senior Mentor, Highschool Freshman Orientation program, 2022
Timeline
Assistant Steward
University Of Rhode Island
09.2024 - Current
Head Delivery Driver
Antonios Italian Style Pizza
05.2024 - 08.2024
Head Dishwasher
Nikkis Beach House
06.2023 - 09.2023
General Cleaner
Icing On The Cake
06.2022 - 03.2023
University of Rhode Island
High School Diploma -
Bunnell Highschool
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