Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Daniels

Highland Village,TX

Overview

47
47
years of professional experience

Work History

Charter Bus Driver

Echo AFC
Grand Prairie, TX
06.2023 - Current
  • Ensured all safety regulations were followed while driving, including speed limits, proper lane usage, and passenger count.
  • Kept accurate records of hours worked and mileage driven for each trip.
  • Inspected tires, brakes, lights, oil levels, battery levels, and other important components prior to departure.
  • Provide excellent customer service

Charter Bus Driver

Durham School Services
Dallas, TX
10.2011 - 05.2023

Account Executive

AT&T Communications
Dallas, TX
01.1992 - 05.2008
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
  • Advised customers on best practices regarding product usage or maintenance procedures.
  • Managed accounts by providing ongoing technical support after the sale was completed.

Test Center Supervisor

AT&T Communications
Dallas, TX
09.1989 - 01.1992
  • Developed strategies for improving customer service levels within the test center environment.
  • Developed and implemented quality assurance procedures to ensure accuracy of test results.
  • Supervised six customer service representatives responsible for dispatching and closing out repair tickets and installation orders for North Texas and Oklahoma.

Installation Supervisor

AT&T Communications
Wichita Falls, TX
01.1978 - 09.1989
  • Reviewed product specifications prior to installation to determine any additional requirements or modifications needed.
  • Developed relationships with vendors providing necessary materials or services related to installations.
  • Analyzed data to identify trends related to successful installations.
  • Supervised crew of 26 technicians responsible for installation of all business communications systems.

Education

Associate of Applied Science - Mid-Managent

Vernon Regional Junior College
Wichita Falls, TX
06-1983

Skills

  • Passenger Assistance
  • Pre-Trip Inspections
  • Route planning expertise
  • Accident Prevention
  • Safe Driving Practices
  • GPS Navigation

Timeline

Charter Bus Driver

Echo AFC
06.2023 - Current

Charter Bus Driver

Durham School Services
10.2011 - 05.2023

Account Executive

AT&T Communications
01.1992 - 05.2008

Test Center Supervisor

AT&T Communications
09.1989 - 01.1992

Installation Supervisor

AT&T Communications
01.1978 - 09.1989

Associate of Applied Science - Mid-Managent

Vernon Regional Junior College

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Kenneth Daniels