Kenneth Daniels

• Assisted in the sorting and preparation of packages for next-day deliveries.
• Checked shipping papers to determine nature of load and presence of hazardous materials.
• Used GPS navigation to plan routes and rerouted for unexpected delays.
• Tracked delivery records with manifests using smartphones for customer signatures.
• Reported issues to supervisors resulting in increased customer satisfaction.
• Assessed size, weight, and special handling requirements of each package.
• Coordinated parcel delivery using strong time management skills.
• Documented pickups and deliveries and submitted reports after shift.
• Drove company vehicle to transport goods between locations safely and efficiently.
• Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
• Performed routine vehicle inspections before and after each shift to ensure operational safety.
• Scanned inbound and outbound packages to sort for destination.
• Developed delivery route understanding to avoid high traffic and construction areas.
• Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
• Delivered items to residential addresses within specified time frames.
• Maintained adherence to stringent delivery deadlines.
• Provided excellent customer service by answering questions about delivery status.
• Loaded and unloaded cargo from trucks, vans, and containers.
• Answered customer questions on courier features of service, keeping customers informed about company and services.
• Inspected shipments for damages or discrepancies; recorded any issues found.
• Maintained accurate logs of deliveries and pickups.
• Collected payments from customers upon delivery of goods as required.
• Checked and secured package loads before deliveries.

Ensured all packages were properly labeled and sealed.

• Station Sales Coordinator
• Completion of FedEx management course and certification.

• Led a team of 12 individuals in unloading and loading of aircraft.
• Coordinated daily operations, ensuring team adherence to company policies and procedures.
• Maintained daily inventory to facilitate successful material distribution.
• Established clear expectations for employees, providing guidance when needed.