Summary
Overview
Work History
Education
Skills
References
Timeline
Server

Kenneth Davis

Landover Hills,MD

Summary

i am a hard worker who always make sure the job gets done. i bring a smile and great energy everyday into work and my personal life. i work well with others and I always attend to the customer. i am willing to learn and I always ask for help if needed. i am dedicated and want to work here for many many years

Personable and empathetic, with genuine passion for helping others achieve emotional well-being. Possesses foundational understanding in psychological principles and effective communication techniques, with focus on active listening and problem-solving. Committed to fostering positive change and providing support to individuals in need.

Overview

10
10
years of professional experience

Work History

Plumbline/counselor

Citikidz
05.2022 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Conducted thorough assessments to identify client needs and appropriate intervention strategies.
  • Designed culturally-sensitive interventions tailored to each client''s background and experiences.

Server

Buffalo Wild Wings
11.2014 - Current
  • Supported team consistently, helping with hostess, food delivery and bussing needs
  • Increased bill totals by suggesting drinks, desserts and other add-on purchases
  • Managed billing and payments with POS system and accurate order input
  • Minimized complaints by keeping drinks full and delivering correct orders
  • Achieved sales quotas through consistently promoting high-profit items and daily specials
  • Satisfied customers with fast, friendly and knowledgeable support
  • Educated guests about menus and daily specials, skillfully driving sales of target items

Parking Lot Attendant

mgm resorts
10.2020 - 04.2021
  • Company Overview: oxon hill, MD
  • Guided vehicles into and through parking lot to correct spaces
  • Monitored guest activities and reported criminal or other inappropriate behavior to [Job title]s
  • Satisfied customers with prompt service for all parking needs
  • Tracked vehicles entering and leaving parking structures, including license plates and vehicle descriptions
  • Offered top-notch support with personalized assistance such as opening car doors
  • Oxon hill, MD

Soldier

United States Army
01.2017 - 05.2020
  • Worked collaboratively with [Job title]s
  • Trained with other soldiers for [Number] hours per day
  • Advised and assisted in planning, collection, and implementation of all intelligence disciplines across full spectrum of intelligence operations
  • Maintained communication systems at optimal readiness, regularly checking components and correcting faults

Camp Instructor

Gods Place Summer Camp
07.2016 - 08.2016
  • Volunteer work at united Baptist church (2007-)

Education

Graphic Design

Liberty University
Lynchburg, VA

High school diploma - Communication

Northwestern evening high

Communications

University of Maryland global college

Skills

  • Guest relations
  • Money handling
  • Documentation
  • Critical thinking
  • Written communication
  • Team member support
  • Guest engagement
  • Customer service
  • Microsoft Word
  • Skilled in intake interviewing
  • Behavior monitoring
  • Anger management
  • Crisis intervention techniques
  • Positive attitude
  • Team supervision
  • Quick decision making
  • Buddy care and first aid
  • Physical fitness
  • Strategic thinking
  • Squad leadership
  • Risk assessments
  • First Aid/CPR
  • CPR certification
  • Adult CPR
  • Certified in first aid and CPR

References

Everett pope

Father/pastor

Contact: (240) 899-9635


Rashard Carrington

Mentor/ deacon

Contact : (202) 386-4514


Tyce McNair

Boss/friend

Contact: (540) 282-8027


Wanick Fayette

Mentor

Contact : (724) 708-8413




Timeline

Plumbline/counselor

Citikidz
05.2022 - Current

Parking Lot Attendant

mgm resorts
10.2020 - 04.2021

Soldier

United States Army
01.2017 - 05.2020

Camp Instructor

Gods Place Summer Camp
07.2016 - 08.2016

Server

Buffalo Wild Wings
11.2014 - Current

High school diploma - Communication

Northwestern evening high

Graphic Design

Liberty University

Communications

University of Maryland global college

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Kenneth Davis