QA/Automation leader specializing in AI-driven automation, extensible test frameworks, and cross-studio enablement for AAA titles. Expert in setting automation vision, establishing engineering standards (code review, SCM, CI/CD), and mentoring teams to deliver measurable efficiency, quality, and velocity improvements. Proven ability to partner with studio leadership and vendors to scale testing for performance, reliability, and live services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QA Lead, Automation & AI Strategy
Sony Interactive Entertainment
San Diego, California
12.2022 - Current
Established automation vision, roadmap, and governance; aligned cross-functional leadership and presented strategy at the executive level.
Designed an extensible automation/reporting framework using Python micro-tools and APIs:
Daily smoke-check generator (saves 10+ minutes per tester/day).
JQL-driven export pipeline for fixed/claimed bugs to CSV for TestRail import (saves 5–10 minutes per build day).
Automated Jira CSV-to-TestRail creation of test cases, runs, and suites saves 20–25 minutes per build day, with 2–3 builds per week.
Email ingestion scripts that auto-export incoming reports to structured folders.
Built ML pipelines and dashboards (supervised/unsupervised clustering) for bug pattern discovery, risk prediction, and prioritization; revamped launch risk reporting with AI capabilities.
Authored an AI usage guide for QA; delivered AI training and JQL training to upskill teams; led global knowledge-sharing sessions, and think tanks to drive adoption.
Led cross-studio enablement and vendor integration:
Connected the ACT team to a global automation effort; piloted “Forge” upskilling and automation with ACT; served as primary POC between the engineering manager and ACT teams.
Coordinated with MLB SDS automation to quantify and benchmark ROI; evaluated titles for automation implementation and consulting, and briefed upper management on recommendations.
Managed vendor soft launch to expand automation capacity while maintaining coding standards and quality bars.
Operational foundations and metrics:
Partnered with engineering to stand up an automation project in Jira and adopt Git-based repositories (GitBucket) with code review standards.
Created a new automation metrics report and synced KPIs with leadership for planning and investment decisions.
Revamped SLEs with new KPIs and a category evaluation rubric; added new tracking to internal telemetry for better coverage and accountability.
Gathered data on Sony titles usage to inform prioritization and resource allocation.
Organizational leadership:
Ran AI enablement meetings with partner groups.
Built onboarding platforms, databases, and RACI matrices to clarify ownership and accelerate ramp-up.
Managed budgets and resources; identified performance gaps and led improvement plans.
QA Senior Tester / Design Analyst
Electronic Arts
01.2019 - 12.2022
Led compatibility, performance, and reliability testing for large-scale titles.
Built scripts and JQL queries for data extraction and validation; implemented Agile methodologies in CI environments.
Developed and executed detailed test strategies and defect management flows; mentored junior testers; facilitated usability testing rounds.
Partnered closely with development and production on risk assessment and release readiness.
Education
Associate Degree - Management/Entrepreneurship
Baton Rouge Community College
Baton Rouge
Skills
Automation Strategy & Framework Architecture
AI/ML in QA
KPI Design
Quality Metrics & Reporting Loops
Technical Program Leadership
Talent Development
CI/CD
Source Control
Code Reviews
Cross-Studio Collaboration
Vendor Management
Python
Jira/TestRail APIs
JQL
Slack bots
Email parsers
Performance Testing
Compatibility Testing
Live Ops Readiness
REST APIs
Git/GitBucket
Supervised learning
Unsupervised learning
Dashboarding for QA insights
TestRail
Jira
Coding standards
Build processes
Release pipelines
Certification
ISTQB CTFL
ISTQB CTAL-TA (Test Analyst)
Leadership Additional Highlights
Authored a comprehensive AI usage guide tailored to QA; delivered targeted AI trainings.
Created a practitioner’s guide to JQL; improved data fluency across QA teams.
Designed KPI frameworks for automation.
Presented automation strategy to CTO-level leadership.
Selected Impact
Eliminated 75+ hours/month of manual QA via automation toolchain.
ML-powered dashboards enabled earlier risk detection and focused test prioritization across major titles.
Architected Python-based automation/reporting framework integrated with Jira, TestRail, Slack, and email pipelines; strong cross-team adoption.
Created automation KPI system (time efficiency gain, overall efficiency gain, time saved per run) used in business reviews, vendor evaluations, and roadmapping.
World Art Lead (Outsource) at Sony Interactive Entertainment - Valkyrie EntertainmentWorld Art Lead (Outsource) at Sony Interactive Entertainment - Valkyrie Entertainment